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Aspen Dental · 1 day ago

Senior Manager, Learning & Development, Non-Clinical

Chicago, IL

Full-time

Onsite

Senior Level

7+ years exp

Aspen Dental is one of the largest retail healthcare business support organizations in the U.S., providing support to healthcare professionals across various fields. The Senior Manager, Learning & Development, Non-Clinical will develop strategies and programs for non-clinical team members, collaborating with the Field leadership team to implement effective learning solutions.

DentalHealth CareHospital

Responsibilities

Partner with the Field leadership team and the broader L&D and HR teams to understand specific development needs for Aspen Dental field team members, including operations skill development, leadership and professional development and business management skills

Design, develop and deliver a suite of highly effective learning solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc

Create and enable successful learning plans for each role including PSC, OM, OL, RM and TD

Manage learning and development Field programs from end-to-end, design, development, communication, facilitation, implementation and program analysis

Drive a learning culture within the Field team

Understand the specific needs of each learner audience so you can advocate and adapt for their specific needs and preferences

Lead a team of end-to-end, non-clinical L&D professionals, providing direction, coaching and support to optimize the performance and potential of each team member

Evaluate existing Field programs/content for impact and alignment with organizational needs. Iterate and provide recommendations for learning experiences that increase reach, impact, and future capability requirements

Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience for future learners

Serve as a Learning and Development thought partner. Proactively research and identify opportunities to apply new thinking to improve effectiveness and on the job performance. Stay in touch with learning field trends and best practices

Partner with others to solve business problems and execute learning and development initiatives

Other duties as assigned

Qualification

DevelopmentInstructional DesignProject ManagementData AnalyticsAdult Learning TheoryBusiness InsightCommunication SkillsFacilitation SkillsTeam Leadership

Required

Bachelor's degree required

A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce

A minimum of 5 years project management experience using project management tools to manage medium to large scale content development projects

A minimum of 3+ years leading a team of L&D professionals

Advanced understanding of adult learning theory and principles

Highly developed skill in instructional design and implementing development programs for all audiences

Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions

Well versed in multiple applications of digital learning, just-in-time / micro-learning, and blended learning strategies

Strong capabilities in data analytics (as it pertains to measuring learning)

Experience providing consultation to senior leadership on strategic initiatives

Excellent communication and influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever-changing environment

Excellent facilitation skills. Experience in small and large group facilitation in multiple modalities

Ability to travel as needed