Amazon · 2 days ago
Employee Relations Manager, Ops HR-ER
Palmdale, CA
Full-time
Onsite
Mid, Senior Level
$115K/yr - $206K/yr
7+ years expAmazon is a leading global company that focuses on customer-centric solutions and operational excellence. They are seeking an Employee Relations Manager to support their North American Employee Relations team by ensuring fair treatment of employees and managing both proactive and reactive employee relations issues across fulfillment and logistics organizations.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
Work at Scale: Launch and manage sustainable mechanisms for entire networks
Qualification
Required
7+ years of employee relations, labor relations, or labor/employment law experience
Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)
Bachelor's degree or equivalent
Experience supporting large hourly workforces
Experience analyzing and using metrics to identify improvements in employee
Preferred
Advanced degree, JD, or other specialized training in labor/employee relations
Experience building and launching programs that measurably impact positive engagement
Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change
Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
Excellent communication skills in written and verbal form; extensive public speaking, training, and/or leadership communication skills
Solid sense of accountability, high-quality judgment and sound decision-making
Ability to handle confidential information and escalate issues when appropriate
Ability to quickly connect with people across a wide variety of cultural and socio-economic backgrounds
Fluency in multiple languages
Previous experience managing operations
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase