West Monroe · 2 days ago
Senior Manager, Outsourcing Advisory Services
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$194K/yr - $228K/yr
8+ years expWest Monroe is a global business and technology consulting firm passionate about creating measurable value for clients. The Senior Manager will support clients with Outsourcing Advisory Services, leading engagements, managing vendor relationships, and optimizing service delivery.
Business DevelopmentConsultingInformation ServicesInformation TechnologyService Industry
Responsibilities
Define and advise on outsourcing strategies and vendor relationships, including IT outsourcing and business process outsourcing
Serve as a delivery leader on engagements of moderate-to-high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills
Work with clients to develop detailed technical / operational requirements, service level agreements, pricing strategies and approaches, and writing RFP documents
Evaluate vendor proposals from a technical, operational, pricing / financial, and contractual perspective
Support clients through the contract negotiation process by participating in contract negotiation sessions
Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development
Achieve business development goals primarily through building networks with internal partners, educating channel partners on ES&E offerings, farming opportunities, and scoping projects/proposals
Originate and create methodologies, project assets and tools, and ensure maintenance of those assets. Support direction and strategy for functional, industry, or technology methodologies, quality assurance, and toolsets used within the practice
Manage and mentor a team of consultants, fostering their professional growth and development
Provide quality assurance review on junior team members’ approaches and deliverables
Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants
Qualification
Required
Bachelor's degree or equivalent experience required
8+ years of relevant outsourcing advisory experience and at least 2-3 years in a business consulting environment
Expert program manager with extensive experience managing outsourcing advisory engagements including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables
People management experience, and a passion for developing and coaching more junior team members
Business development experience including farming leads and assisting in managing the sales process – pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management
Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills
Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way
Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
Demonstrated success within one or more of West Monroe's core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity
A commitment to inclusion and diversity, and openness to new ideas and perspectives
Ability to travel up to 50%
Benefits
Medical, dental, vision, and basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays throughout the calendar year
Ten weeks of paid parental leave
Company
West Monroe
West Monroe offers digital transformation, analytics, cloud, cyber security, business advisory, and management consulting services.
1001-5000 employees
H1B Sponsorship
West Monroe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (2)
2022 (10)
2021 (7)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
MSD Partners
2021-10-15Series Unknown
2020-01-07Acquired
Leadership Team
Gil Mermelstein
Chief Executive Officer
Kevin McCarty
Co-Founder & Executive Chairman of West Monroe
Recent News
Company data provided by crunchbase