NEOGOV · 1 month ago
Recreation Leader – Part Time
NEOGOV is seeking a Recreation Leader to provide administrative and operational support in the Recreation, Arts & Culture Department of Bal Harbour Village. The role involves customer service, support for recreation programs, and assistance with special events.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers the telephone, waits on the general public, and provides information related to department and/or Village programs, policies, and procedures
Processes registrations for programs and activities, reviewing documents for completeness, as well as accepting payments, as per department policies and procedures
Types, proofreads, and processes a variety of documents including general correspondence, forms, memos, statistical charts and specialized documents from drafts, notes, or verbal instruction using a computer
Reviews documents for accuracy, completion, and conformance to established procedures
Sorts and files documents and records, maintaining alphabetical, index, and cross-reference files; assists department with photocopying, assembling materials, and simple clerical work
Assists in receiving, sorting, and distributing incoming and outgoing mail; assists in maintaining paper and other supplies stocked; assists in ordering supplies
Assists with or provides program supervision, for various ages including youth, teens, adults, and seniors. Tracks attendance, and ensures that the program is following established policies and procedures
Ensures supervisor is updated orally, or in writing, on all activities and is kept informed of any related issues
Administer first aid, if necessary
May perform facility checks and maintenance as required, i.e. garbage disposal, sweeping, and cleaning up
Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the Village to the public in a friendly, helpful, and professional manner
Performs other related duties as assigned
Qualification
Required
High School Diploma or equivalent GED required
One (1) year of general customer service
American Red Cross CPR AND First Aid Certification is required and must be obtained within 90 days of the date of hire
Must be able to work nights and weekends on a consistent basis
Proficient knowledge of office practices and procedures including filing and basic record keeping
Proficient knowledge of the operation of standard office equipment including word processing and computer equipment
Proficient knowledge of the English language including vocabulary, spelling, grammar, and punctuation
Proficient knowledge of business letter writing and typing formats
Proficient knowledge of basic mathematics
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective working relationships with those contacted in the course of work
Ability to organize and maintain accurate records and files
Ability to learn the operation, policy, and procedures of the Village and the assigned department or office
Ability to perform difficult and complex clerical and administrative support work using independent judgment
Ability to effectively present information both one-on-one and in small groups
Ability to work well with children
Excellent customer service skills with the ability to be friendly and courteous at all times when working with children, customers, and staff
Ability to be creative with activities for children
Ability to delegate tasks to assistants
Ability to take direction from supervisory staff
Preferred
Associate degree preferred
Work Experience in a recreational/educational setting preferred
Customer Service training preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
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2025-10-31
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