Prosponsive Logistics ยท 1 week ago
Collections Manager
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expProsponsive Logistics is a third-party logistics company focused on building strong relationships with customers and carriers. The Collections Manager will oversee the accounts receivable collections process, lead the collections team, and ensure timely cash receipts while maintaining positive customer relationships.
LogisticsTransportation
Hiring Manager
Kendall (Pence) Armstrong
Responsibilities
Manage and oversee the daily collections activities for past-due customer accounts
Lead, coach, and develop the collections team to ensure consistent execution of collection strategies and customer follow-up
Establish priorities and workflows to ensure timely outreach on overdue balances
Monitor workload distribution and adjust resources as needed to meet business demands
Serve as an escalation point for complex or sensitive collection issues
Own the A/R aging review process and ensure timely resolution of past-due accounts
Partner with internal teams to research and resolve unapplied cash, short payments, deductions, and disputes
Ensure accurate documentation and tracking of collection activities within the A/R system
Support preparation of reporting related to A/R aging and collection performance
Act as the primary point of contact for customers regarding collection inquiries and payment issues
Maintain working knowledge of all customer billing and payment portals to support efficient collections
Coordinate with customers to resolve invoicing discrepancies and obtain payment commitments
Maintain professional and service-oriented communication while enforcing payment expectations
Work closely with Operations, Billing, and Sales to resolve issues impacting payment
Partner with Finance leadership on cash forecasting and collections strategy
Participate in branch and cross-functional meetings to support reduction of overdue balances
Ensure alignment between billing accuracy and collections effectiveness
Develop, track, and report key collections metrics (e.g., DSO, over-90 balances, collection effectiveness)
Identify opportunities to improve collections processes, systems, and controls
Assist with standardizing procedures and documentation related to collections activities
Support system enhancements and automation initiatives related to A/R and collections
Ensure collections practices comply with company policies and applicable regulations
Coordinate with external collection agencies or legal partners when necessary, including monitoring cost effectiveness
Maintain accurate customer account documentation related to collections actions
Perform other related duties as assigned to support the Finance organization
Qualification
Required
Bachelor's or Associates degree in Accounting, Finance, Business, or related field (or equivalent experience)
5+ years of progressive experience in accounts receivable and collections
Prior experience leading or supervising a collections team
Strong understanding of A/R processes, aging analysis, and cash application
Experience working with customer billing and payment portals
Excellent communication, negotiation, and conflict-resolution skills
Strong organizational skills with the ability to manage multiple priorities
Preferred
Experience in transportation, logistics, or service-based industries
Familiarity with ERP or accounting systems (e.g., Accounting Seed, Salesforce-based systems)
Experience partnering with banks or supporting borrowing-base or cash-forecasting processes
Benefits
Base salary plus commission
On-site gym
Holiday & "just because" celebrations
401K
Insurance offered: Health, Vision, Dental
Casual dress code
Friday Breakfast
Encouraging, friendly, motivating environment and atmosphere
Company
Prosponsive Logistics
Prosponsive Logistics is a commercial carrier transportation and shipping brokerage firm.
51-200 employees
H1B Sponsorship
Prosponsive Logistics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageLeadership Team
Jeff Lantz
CEO - Founding Partner
Company data provided by crunchbase