Vision Technologies · 1 month ago
Field Service Contracts Specialist
US-MD-Glen Burnie
Full-time
Onsite
Mid LevelVision Technologies is a national and global systems integrator providing IT services and solutions for commercial and federal clients. The Field Service Contracts Specialist develops and prices new and renewal service contracts, ensuring proposals align with service tiers, SLAs, and operational capabilities.
AudioInformation TechnologySecurity
Responsibilities
Develop pricing and structured proposals for all new service contract requests in alignment with Vision Technology’s service offerings
Lead renewal evaluations by reviewing ticket history, contract costs, margin performance, and client changes to produce accurate renewal proposals
Ensure all proposals reflect the correct service tiers and SLAs and provide options when requests fall outside Field Service’s structure
Analyze service ticket data, labor usage, and cost-to-support to ensure proposals protect Field Service margins
Review bid requirements and provide accurate, operationally achievable service responses and support clarifications
Maintain standard pricing tools, templates, and language while supporting margin guardrails and proposal accuracy on net-new and renewal proposals
Act as the primary contact between Sales, Service, PMO, Finance, and leadership for all service proposal activity
Qualification
Required
Strong understanding of service contracts, SLAs, entitlements, and exclusions
Ability to interpret service ticket data and apply cost and margin logic
Multi-technology awareness (AV, Security, UC, monitoring)
Experience in proposals, bids, renewals, or service contract management
Excellent written communication and strong analytical skills
Preferred
Field Service or Managed Services background
Experience with Autotask, PSA tools, or ERP cost data
Benefits
Company Holidays
Elective Days
PTO
Medical/Dental/Vision Insurance
Life Insurance and AD&D
Short/Long‐term Disability
401(k) Retirement Plan
Tuition Reimbursement
Leadership Development Training
Company
Vision Technologies
Expert audio-visual, professional services, security, wireless and structured cabling capabilities.
Founded in 2000
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$2.18M2019-06-01Seed· $0.45M
2018-10-01Seed· $0.23M
2011-09-29Series Unknown· $1.5M
Leadership Team
John Shetron
Chief Executive Officer - Retired
Demian Seeley
Executive Vice President
Recent News
Allied Universal Corp
2025-10-31
Company data provided by crunchbase