Apply on Employer Site

Central City Concern · 1 day ago

Community Manager-Henry

Portland, OR

Full-time

Onsite

Mid Level

$54K/yr - $75K/yr

3+ years exp

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. The Community Manager’s primary role is to ensure that the properties meet all ownership goals and objectives, enforce policies and procedures, and supervise property staff to provide outstanding customer service and maintain property compliance.

AssociationCharityHealth CareNon ProfitSocial

Responsibilities

Represent CCC in a positive and professional manner at all times

Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations

Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.)

Under the direction of the Portfolio Operations Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy

Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner

Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Portfolio Manager

Ensure that the property operates in compliance with the affordable program requirements applicable to the property

Complete resident income certifications and recertification in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements

Coordinate collection and documentation of all revenues following lease obligations of tenants and CCC’s policies on accounts receivable

Follow confidentiality guidelines for all resident, property, owner, and CCC information at all times

Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Portfolio Operations Manager and Corporate HR Department

Accurately record time worked; adhere to time keeping guidelines including approving site staff time records on a daily basis

Administer leasing efforts, including reviewing tenant billings, analyzing lease clauses, and preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations

Identify leasing prospects and occasionally respond to routine leasing inquiries

Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable

Work with Portfolio Manager to identify, engage and supervise property vendors

Facilitate regular meetings between Resident Services, community partners, and building staff

Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office

Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations

Function as part of a team providing supportive housing and report to various job sites as directed by supervisor

Ability to work as a team member and to establish priorities; ability to display a non-judgmental attitude, and willingness to learn new skills

Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee

Perform other duties as assigned by the Portfolio Operations Manager

Qualification

Property management experienceFair Housing regulationsFinancial management skillsSupervisory experienceLow-Income Housing Tax CreditOrganizational skillsMulti-tasking abilityCommunication skillsProblem-solving skillsTeamwork

Required

High school diploma or equivalent

Three years of experience in property management or housing to include: One year of lead or supervisory experience OR One year of experience assisting a Community or Property Manager OR One year of a combination of the above

Working knowledge of landlord tenant law

Strong mathematical skills and basic understanding of property budgets and financial accounting

Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988

Must pass a pre-employment drug screen and background check

Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, operate mechanical equipment, and climb stairs, with reasonable or no accommodation

Ability to travel between properties frequently and quickly, to climb stairs, and walk through multiple units per day

Must adhere to agency non-discrimination policies

Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treat everyone with respect and dignity

Preferred

Knowledge and/or experience with Low-Income Housing Tax Credit (LIHTC)

Valid driver's license preferred. If required to drive, must pass a DMV background check, and be designated an 'acceptable' driver as outlined in Central City Concern's Fleet Safety Policy. If required to drive, must pass an initial driver's training within 60 days of being an approved driver and continued recertification training