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Guidepoint · 1 day ago

Client Success - Healthcare Corporate Specialist (NYC)

New York, NY

Full-time

Hybrid

Entry, Mid Level

$75K/yr - $75K/yr

2+ years exp

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. They are seeking an entrepreneurial individual to drive engagement and revenue growth for their Insights product line within the corporate healthcare client base. This role involves collaborating with clients and sales teams to enhance client engagement and retention.

ConsultingFinancial ServicesIndustrialInformation ServicesMarket ResearchTechnical SupportTelecommunications

Responsibilities

Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders

Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content

Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings

Collaborate with sales team to ensure timely renewals and drive upsell opportunities

Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts

Qualification

B2B product salesHealthcare knowledgeCRM skillsCommunication skillsIntellectual curiosityTeam collaborationAttention to detail

Required

Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus

2+ years of professional work experience, with a focus on B2B product sales

Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas

Excellent communication skills, with the ability to distill complex issues into clear and concise messages

Intellectual curiosity, adaptability, and a team-first collaborative approach

Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results

Excellent written and verbal communication skills

Demonstrated ability to work independently and in a team atmosphere with minimal supervision

Strong focus on quality, attention to detail, and addressing client needs