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Ideamine Technologies (Acquired by Netrix Global) · 3 weeks ago

PC Deployment Technician (Temporary)

Audubon, PA

Full-time

Onsite

New Grad, Entry Level

Netrix Global is a mission-driven organization focused on providing technology solutions to modern businesses. They are seeking a PC Deployment Technician to manage customer projects, ensuring timely and accurate completion while interacting with clients and team members.

Cloud ManagementCustomer ServiceDevOpsSoftware

Responsibilities

Experience working with various Microsoft Operating Systems platform

Windows 7, 8, 8.1, and 10, and 11

Experience working with Mac OS platform

Experience with Microsoft Office configuration and usage

Printer installations

Laptop docking station and peripheral setup

General PC troubleshooting skills

General networking knowledge and skills

Ability to follow documented processes to install and configure software

Traveling onsite to clients to perform PC refreshes. Includes following scripted procedure to migrate end-user data to new machine and minor software configuration (Microsoft Office, printers, browsers, etc.)

Will work with designated team lead on a daily schedule to refresh multiple machines while tracking data required on deployment sheet per user

Must leave end user’s work area as good as if not in better condition than when first arrived

If issues with deployment, team member is to reach out to Team Lead immediately for further direction

Configuration of iPads, Microsoft surfaces, and laptops for remote users at Netrix and onsite at the client site

Following scripted procedures to configure the device to client specifications and interacting with Team Lead when issues arise or assistance is needed in configuring devices

Qualification

Microsoft Operating SystemsWindows 10Mac OSMicrosoft Office configurationGeneral PC troubleshootingGeneral networking knowledgeA+ certificationNetwork+ certificationTeamworkTime management