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University of Missouri-Columbia · 1 day ago

Leave Administration Specialist

Columbia, MO

Full-time

Onsite

Entry, Mid Level

$21/hr - $24.50/hr

2+ years exp

The University of Missouri-Columbia is a prominent institution providing comprehensive human resource services. The Leave Administration Specialist will manage employee leave requests, ensuring compliance with university policies and labor laws while providing guidance and support to faculty and staff.

Education

Diversity & Inclusion

No H1B

Responsibilities

Work closely with the University’s leave administration vendor:

Review employee claim determinations on a daily basis, ensuring compliance with federal and state laws (e.g., FMLA, ADA), and University of Missouri policies and applicable plan documents

Resolve issues including but not limited to claim review, reporting/auditing, eligibility requirements, etc

Audit various vendor reports and identify and execute appropriate action based on results

Ensure accurate application and processing of leave-related timecard entries in multiple systems for monthly and bi-weekly paid employees while maintaining accurate leave balances as employees begin or return from a leave in compliance with University policy

Request, obtain, and validate:

Proof of relationship documents as applicable for specific leave types

Fitness for duty forms for the employee’s own health conditions upon to their return from leave; refer to the University Office of Accessibility and ADA as appropriate

Complete entries in the University’s HR system for applicable leave actions, to begin, change or end a leave of absence in coordination with the employee’s department

Provide guidance to employees regarding leave and disability benefits, including eligibility requirements and process information

Serve as the primary contact for employees requesting leave, ensuring they understand their rights and responsibilities

Maintain communication with stakeholders throughout the leave process, providing timely and accurate responses to inquiries

Provide training and education to departments, managers, and employees on leave policies and compliance requirements related to leave and disability benefits

Provide prompt and efficient support for routine and complex inquiries via email, phone, and ticketing system, escalating more complex issues to the team lead as necessary to ensure timely resolution

Work directly with University payroll, Benefits, HR Service Center, HRIS, Campus HR offices, HR Business Partners, supervisors, etc. on various leave plan administration and auditing functions to ensure accurate tracking and compensation during leave periods

As with all positions, involvement with other duties and responsibilities may be expected to support the mission and purpose of the University of Missouri

Qualification

FMLAUniversity HR systemsPayroll timekeeping systemsMicrosoft ExcelCustomer service skillsAnalytical skillsAttention to detailCommunication skillsProblem-solving abilitiesIndependent work

Required

A bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred

Experience with FMLA, University HR systems (e.g., PeopleSoft, Perceptive Content), payroll timekeeping systems, and Microsoft Excel

Strong attention to detail, accuracy, and ability to interpret University policies and leave regulations

Excellent interpersonal, communication, and customer service skills

Proven analytical and problem-solving abilities

Ability to work independently, exercise sound judgment, and thrive in a fast-paced environment

Benefits

Medical, dental and vision plans

Retirement

Paid time off

Short- and long-term disability

Paid parental leave

Paid caregiver leave

Educational fee discounts for all four UM System campuses

Company

University of Missouri-Columbia

We are Mizzou! Our distinct mission, as Missouri's only state-supported member of the Association of American Universities, is to provide all Missourians the benefits of a world-class research university.

Founded in 2011

Columbia, Missouri, USA

10001+ employees