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Beacon Specialized Living · 3 weeks ago

Sr. IT Technician

Princeton, NJ

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Beacon Specialized Living is a national behavioral health company providing residential-based services to individuals with various disabilities. They are seeking a Sr. IT Technician responsible for providing advanced technical support and troubleshooting for complex IT issues while ensuring the stability and efficiency of IT systems.

Health CareHealth DiagnosticsMedical

Responsibilities

Always be compliant with all company and regulatory policies and procedures

Provide advanced technical support for hardware, software, and network issues

Diagnose and resolve complex IT problems

Provide senior guidance and leadership to other team members

Perform system administration tasks, including network configuration and security updates

Collaborate with other IT teams to implement and maintain IT infrastructure

Develop and maintain technical documentation and knowledge base articles

Assist in the planning and execution of IT projects

Conduct root cause analysis and implement solutions to prevent recurring issues

Stay up-to-date with the latest technology trends and best practices

Assist with intake as needed

Field work/Site visits in support of the above as needed

Qualification

Advanced technical supportNetwork configurationSystem administrationRoot cause analysisTechnical documentationIT project planningCollaborationLeadershipProblem-solving

Required

3-5 years hands-on IT experience in a helpdesk or support role

Associate or Bachelor's degree in Information Technology, Computer Science or related field

Company

Beacon Specialized Living

Beacon Specialized Living provides compassionate, person-centered care for adults with intellectual and developmental disabilities, mental health needs, and autism.

Founded in 1998

Spokane, Washington, USA

1001-5000 employees