Apply on Employer Site

West Monroe · 1 day ago

Senior Manager, Transformation Office Advisory

Seattle, WA

Full-time

Hybrid

Senior Level, Lead/Staff

$185K/yr - $250K/yr

8+ years exp

West Monroe is a global business and technology consulting firm passionate about creating measurable value for clients. The Senior Manager in the Operations Excellence practice will lead large-scale transformation initiatives, ensuring effective delivery and adoption of changes through a central transformation office.

Business DevelopmentConsultingInformation ServicesInformation TechnologyService Industry

No H1B

Responsibilities

Conduct transformation readiness assessments, advise on current state and ideal state of existing transformation offices, and stand-up transformation offices to execute and sustain change

Serve as a delivery leader on engagements of moderate to high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills

Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development

Partner with discipline leadership to drive firm direction and strategy for functional area

Collaborate with industry practice leaders to develop tailored go-to-market approaches

Remain up to date on relevant technology, build methodologies, and oversee quality assurance and toolsets used within the practice

Position self as a ‘go-to’ for farming and/or business development opportunities by partnering with other West Monroe practices to cross-sell capabilities to our clients, originating multiple projects, leading complex pursuits, and identifying competitive threats or market trends that require preparation

Develop SOWs and pricing tools to ensure projects are profitable, scope is feasible, and the project poses no reputational risk to the firm

Author white papers and deliver presentations (internal and external) on innovations, best practices, and methodologies. Gain visibility and build West Monroe brand through interviews, writing articles, and/or providing quotes for trade journals

Lead and mentor Managers, Senior Consultants, and Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships

Career Advisor for at least two Consultants – actively participating in the performance expectation and management process

Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants

Qualification

Transformation office experienceProgram/portfolio managementBusiness developmentProject management toolsAgile methodologiesData visualization skillsMicrosoft Office SuitePeople managementCoaching skillsChange managementCommunication skills

Required

Bachelor's degree or equivalent experience required

8+ years of experience in various aspects of program/portfolio management, transformation office (TO), and project management office (PMO) operations; at least 2-years in a business or technology consulting environment

People management experience, and a passion for developing and coaching more junior team members

Clear understanding and experience in program and portfolio governance approaches (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and SAFe)

Experience leveraging program and portfolio management tools such as MS Project, Planview, Clarity, and Smartsheet

Expert program manager with extensive experience managing multiple projects including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables

Business development experience including farming leads and assisting in managing the sales process – pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management

Highly experienced in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients

Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills

Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way

Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word)

Demonstrated success within one or more of West Monroe's core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity

Ability to work permanently in the United States without sponsorship

A commitment to inclusion and diversity, and openness to new ideas and perspectives

Ability to travel up to 50%