The Home Depot ยท 1 day ago
Sr Product Manager - Enterprise Delivery Experience
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
3+ years expThe Home Depot is seeking a Senior Product Manager to lead their Order Intelligence work stream. This role focuses on utilizing cutting-edge AI to create predictive insights that enhance delivery experiences and mitigate potential issues before they impact customers.
E-CommerceHome and GardenHome DecorHome ImprovementRetail
Responsibilities
Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Partners with Finance to understand financial needs and assist in the creation of business plans for new opportunities
Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction
Formulates, tests and refines assumptions and hypotheses through user research and testing
Documents, reviews and ensures that all quality and change control standards are met
Creates, prioritizes and accepts user stories; incorporate them into release planning
Makes product decisions that drive value on a daily basis
Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
Participates in standups, iteration planning sessions, product demo, and retrospectives
Condenses complex technical concepts into non-technical language for stakeholders
Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
Acts as a proponent of modern software development practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
Guides more junior team members in strategy, alignment, analysis and execution tasks
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Participates in talent acquisition, development and retention activities in support of team
Qualification
Required
Must be eighteen years of age or older
Must be legally permitted to work in the United States
3 years of relevant work experience
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
Preferred
3-6 years of relevant work experience
Proven AI Product Leadership: You have a track record of leading AI-driven initiatives where the core objective was using AI as a means to improve the customer experience (CX)
Technical Product Ownership: Experience in owning and building backend systems and leveraging AI/ML to automate complex processes end-to-end
Cross-Functional Mastery: You have successfully led large, cross-functional initiatives involving numerous dependent teams (engineering, data science, operations, etc.)
Supply Chain Acumen: A solid understanding of the complexities of supply chain and logistics is highly desirable, allowing you to quickly grasp the nuances of our delivery network
Experience working as a Product Manager in a modern software development based enterprise environment
Experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
Proficiency in creating, prioritizing and accepting user stories
Proficiency in conducting user research and testing to understand needs
Proficiency in identifying goals, metrics and analytics to measure product value
Proficiency in conducting competitive research and analysis
Experience guiding more junior team members through Product Management fundamentals in a professional setting
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10001+ employees
H1B Sponsorship
The Home Depot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (67)
2023 (32)
2022 (66)
2021 (62)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing
Leadership Team
Ted Decker
Chair, President and CEO
Chip Devine
Senior Vice President
Recent News
Digital Commerce 360
2026-01-07
TradingView
2025-12-31
Company data provided by crunchbase