Knights of Columbus · 7 hours ago
IT Transformation Engineer
United States
Full-time
Remote
Mid, Senior Level
$104K/yr - $172K/yr
3+ years expKnights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to its members. The IT Transformation Engineer is responsible for analyzing, designing, and optimizing IT processes to enhance efficiency and compliance, while collaborating with cross-functional teams to implement solutions that meet both IT and business objectives.
Insurance
No H1B
Responsibilities
Process Analysis: Analyze existing IT processes to identify bottlenecks, inefficiencies, and areas for improvement. Identifies opportunities to improve services back to our business partners
Process Design: Design new IT processes or optimize existing ones to streamline operations, reduce costs, and increase productivity. Ensures Service Management processes enable service agility. Helps design ServiceNow product roadmaps following agreed architectures, design standards, and methodologies
Documentation: Create detailed documentation for IT processes, including flowcharts, procedures, and guidelines within the Knights of Columbus process application
Compliance: Ensure IT processes align with industry standards, regulations, and company policies, especially in areas like data security and privacy
Performance Monitoring: Develop and implement Key Performance Indicators (KPIs) to monitor the effectiveness and efficiency of IT processes
Continuous Improvement : Continuously review and improve IT processes to adapt to changing business needs and technology advancements. Continuously and proactively streamline and improve the ServiceNow customer experience
Collaboration: Collaborate with cross-functional IT teams and business stakeholders to gather requirements, understand pain points, and implement solutions that meet IT and business objectives
Qualification
Required
Proven experience in IT process engineering in a technology-related field
Strong analytical and problem-solving skills
Familiarity with process modeling and documentation tools including Business Process Model and Notation (BPMN)
Excellent communication and collaboration skills
Bachelor's degree in computer information systems or related field AND minimum three years demonstrated experience in IT Service Management or IT process management
Preferred
Project management experience is a plus
Certifications in relevant areas (e.g., ITIL, Lean Six Sigma)
Analytical thinking
Attention to detail
Problem-solving
Technical proficiency
Continuous learning
Change management to increase adoption
Benefits
Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
Professional Development: Certifications, designation, and tuition reimbursement.
Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.
Health and Wellness: Short-term disability and term life insurance fully paid for by the company;
Up to 12 weeks of childbirth leave under STD policy.
One week of fully paid parental leave for all new parents, including adoptive and foster parents.
A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions.
Long-term disability insurance;
Dental insurance;
Vision insurance;
Health club membership reimbursement;
Employee Assistance Program
Company
Knights of Columbus
Knights of Columbus has grown from several members in one council to 15,342 councils and 1.9 million members throughout the United States,.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Kennedy
Executive Vice President and Chief Financial Officer
Anthony Minopoli
Executive Vice President & Chief Investment Officer
Recent News
2025-12-18
Company data provided by crunchbase