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HCA Healthcare · 3 days ago

Consulting EHR Support Analyst - Pharmacy

Henderson, NV

Full-time

Onsite

Mid, Senior Level

$112K/yr - $186K/yr

7+ years exp

HCA Healthcare is an organization that invests in its employees and is seeking a Consulting EHR Support Analyst - Pharmacy. This role serves as the primary clinical IT resource for the development, implementation, and support of advanced clinical applications and tools, focusing on standardization, utilization, and optimization activities across the division.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Works with the Division EHR Support Specialist Team to identify and promote division goals

Coordinates the implementation of division-wide standardization, utilization, integration, and optimization activities in the specialty area(s)

Develops, executes, and supports division-wide tools and resources focused on clinical initiatives

Provides user support and system maintenance for advanced clinical applications for all division hospitals

Conducts problem analyses and timely and accurate resolution for complex issues and requests escalated from the division Service Desk or other division or facility service resources regarding advanced clinical applications within their specialty area(s)

Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests

Participates in root cause analysis as trends in issues in specialty area(s) are identified

Works with facility EHR Support Analysts, Senior EHR Support Analysts and Division EHR Specialist Team to provide support for module updates and advanced clinical applications within their specialty area(s)

Coordinates division-wide testing for advanced clinical applications within their specialty area(s); assists in interpretation of test plans and in troubleshooting

Works with Education Specialist to design and develop base education/training materials in clinical application specialty area(s) to support staff training and continued education

Provides training to division EHR Support specialists and facility EHR Support Analysts, Senior EHR Support Analysts and super users (train the trainer) on advanced clinical applications

Works with the Division EHR Support Team to define clinical application reporting standards and works with facilities to implement the standards

Performs clinical applications report writing as needed and coordinates priorities for reporting requests with the Division Reporting Analyst and the Division EHR Support Specialist Team

Actively supports and promotes systems standardization, utilization, and best practices

Aggregates data from division-level reports and investigates discrepancies in delivered reports

Participates with peers in enterprise communities to identify and evaluate best practices, packaging, and promoting cross-division best practice efforts

Identifies, evaluates, designs, and packages division best practices, policies and procedures for clinical application implementation and use

Works with facilities to manage/facilitate implementation of standards, best practices, policies, procedures, and utilization plans within a specialty area

Promotes system security and patient confidentiality and helps ensure compliance

Builds the division community in clinical application specialty area(s) by establishing and growing strong relationships with super users, core team members, EHR Support Analysts, Senior EHR Support Analysts, and specialty networks across HCA

Adheres to Code of Conduct and Mission & Value Statement

Participate in special projects as needed and performs other duties as assigned

Qualification

Clinical application supportPharmacy knowledgeAdvanced computer skillsReporting tools proficiencyLeadership abilitiesCustomer service orientationTeaching abilitiesProblem analysisEffective communicationRelationship building

Required

7+ years of relevant work experience

Mature understanding of clinical operations and clinical application support processes and workflow

Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR

Demonstrated ability to establish and build strong relationships across a broad range of personality types

Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing

Demonstrated customer orientation

Excellent leadership and teaching abilities

Demonstrated advanced computer skills

Understanding of reporting tools functionality and capabilities

Must be able to drive to assigned sites to complete work

Bachelor's degree required

Consulting EHR Support Analyst Pharmacy – Pharmacist/PharmD required

Seven+ years' experience in clinical application support and/or Master's Degree

Preferred

Proficiency in various programming and clinical application reporting tools

Customer service orientation and/or training

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees