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29th Street Capital · 1 month ago

IT Operations Lead

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$90K/yr - $100K/yr

29th Street Capital is a rapidly growing real estate investment organization with a national property management footprint. In this operational role, you will ensure technology is secure and reliable, establishing standards and monitoring compliance while driving execution in partnership with internal teams and managed service providers.

Commercial Real EstateReal EstateReal Estate Investment

Responsibilities

Manage Intune compliance, device lifecycle, and Autopilot standards

Enforce Conditional Access and MFA requirements

Audit identity posture and remediate configuration drift

Govern Microsoft Teams, SharePoint, OneDrive, and M365 Groups

Maintain secure and well-organized collaboration environments

Support cross-tenant access for multiple business units

Lead daily support operations in Autotask with MSP delivery partners

Improve workflows and visibility through Jira Service Management

Track SLAs and ensure accountability through evidence and cadence

Maintain accurate hardware/software inventory for reporting and audits

Oversee secure onboarding/offboarding and timely access removal

Develop and enforce system configuration and operational standards

Produce operational metrics and drive compliance improvements

Execute small/medium projects with clear plans and outcomes

Qualification

Microsoft 365 administrationIntune complianceConditional AccessCo-managed MSP operationsDocumentation disciplinePowerShell scriptingJira Service ManagementCommunicationCollaboration skills