The UPS Store 7171 · 3 weeks ago
Center Associate | Graphic Designer
Waukesha, WI
Full-time
Onsite
Entry Level
1+ years expThe UPS Store 7171 is seeking a Center Associate | Graphic Designer to deliver world-class customer service and design-to-print products. This entry-level position involves managing customer inquiries, producing design materials, and learning business skills while working in a fast-paced environment.
Packaging & Containers
Responsibilities
Understands and fulfills the needs of walk-in customers and telephone/email inquiries
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Takes ownership of customers’ returning, packing, shipping, and/or print problems and offers viable solutions
Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
Produces/designs, proofs, and updates materials for print projects using Adobe products
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Prioritizes and optimizes the work load to streamline the production flow
Frequently multi-tasks while maintaining extreme attention to detail and high quality control
Maintains a clean, organized, and safe working environment
May open and/or close the store and perform end-of-day accounting, etc
Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
Performs other duties as assigned
Qualification
Required
One year of customer service experience required (more preferred)
Minimum one year of experience in a print production/graphic design role or a two-year degree in graphic design or a related field
Aptitude to learn commercial printing and cutting equipment
Able to work weekend days as required
Strong computer skills, including Microsoft Office and Adobe Suites
Knowledge and application of printing concepts
Good communication and people skills
Strong analytical and math skills
Highly organized and detail oriented
Good project and time management skills
Able to work and complete tasks independently in a quick turn environment
Able to work collaboratively
High energy level
Prompt, reliable, and responsible
Able to lift 40+ pounds
Company
The UPS Store 7171
Every ing for small business. And, of course, shipping. faxing, mailboxing, printing, notarizing, designing, packing, shredding, direct-mailing
Founded in 2020Charlotte, North Carolina, US
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase