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Southern Bank · 1 month ago

Loan Coordinator

Searcy, AR

Full-time

Onsite

New Grad, Entry Level

Southern Bank is a community-focused financial institution, and they are seeking a Loan Coordinator to assist Loan Officers with various tasks related to loan origination and servicing. The role involves interacting with customers and ensuring timely and accurate completion of loan-related documentation and compliance.

BankingCredit CardsFinanceFinancial ServicesInsuranceLendingWealth Management

Responsibilities

Obtains information related to the loan origination process including: ordering credit reports, appraisals, preliminary title reports, insurance information, flood certificates, Secretary of State searches and various other items

Answers loan customer phone calls and assists customers with routine inquiries regarding payoffs, changes of owner, note modifications, beneficiaries and other loan details

Assists in the preparation of disbursement worksheets, loan documentation checklists, and other communications necessary to properly document the credit files

Ensures that all loan documentation and customer information is scanned into the core system in a timely manner

Ensures that all liens, including deeds of trust and notice of liens are filed in a timely matter in order to protect the Bank’s lien on collateral

Assists loan officer in ensuring that all loan-related compliance is followed, including HMDA and CRA

Receives tracking report and ensures that outstanding issues regarding title policies, vehicle titles, appraisals and appraisal checklists, construction inspections, etc. are properly received, documented and cleared from the report

Completes clerical tasks such as filing, photocopying, faxing documents, scanning loan files and organizing and maintaining supplies; and

Acts as liaison between loan officers and loan processing department

Qualification

Loan administrationCustomer serviceMicrosoft OfficeAttention to detailMulti-taskingEffective communication

Required

Ability to effectively work with colleagues and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes

Effective oral and written communication skills

Good customer service skills

Proficiency in Microsoft Office products

Highly attentive to detail and able to multi-task in a fast paced environment

High School Diploma

Previous experience in customer service or loan administration

Knowledge of general banking policies/procedures