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Nutanix · 1 day ago

Subscription Account Manager

Durham, NC

Full-time

Hybrid

Mid, Senior Level

$101K/yr - $203K/yr

5+ years exp

Nutanix is a company focused on Enterprise Cloud Technology, and they are seeking a Subscription Account Manager to deliver exceptional customer service and drive revenue growth. The role involves improving customer retention, advising on solutions, and collaborating with sales teams to enhance product adoption.

Data CenterEnterprise SoftwareInformation TechnologySoftwareVirtualization

Comp. & Benefits

Responsibilities

Deliver exceptional account management and improve customer retention and subscription renewals

Advise customers on maximizing the value of Nutanix solutions

Work closely with regional sales organization and Renewal Quote Representatives to maximize renewal revenue and rate

Collaborate with Field Sales Account Managers and Systems Engineers to focus on adoption and utilization of portfolio

Develop strong relationships with customers and drive the design of tailored optimization plans

Maintain consistent client-facing activities to increase product adoption and deliver value

Present business reviews and drive customer conversations surrounding adoption and license expiration

Develop strategic long-term plans with customers and manage adoption and implementation

Coordinate resolution of post-sale implementation issues with Engineering and Services team

Qualification

Software sales experienceCustomer adoption experienceRenewal revenue modelIT procurement processesVirtualization knowledgeCloud technology knowledgeCommunication skillsTime management skillsCollaborative mindsetStrategic mindset