Marriott Vacations Worldwide · 1 month ago
Marketing Events Assistant - Charleston, SC
Myrtle Beach, SC
Full-time
Hybrid
Entry Level
1+ years expMarriott Vacations Worldwide is a leading vacation ownership company, and they are seeking a Marketing Events Assistant to provide organizational and administrative support to their team. The role involves managing guest inquiries, maintaining records, and ensuring compliance with company policies while fostering positive guest relations.
HospitalityHotelRentalTourismTravel
Responsibilities
Provides organizational and administrative support to department(s) and its team members
Enters and retrieves work related information contained in computer databases to update records, files, reservations, etc
Addresses inquiries from guests and associates via telephone and in person
Transmits information or documents using a computer, mail, or fax machine
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software
Processes incoming and outgoing mail
Creates and maintains computer and paper-based filing and organization systems for records, reports, and documents
Compiles, copies, sorts, and files records of departmental activities and business transactions
Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets
Welcomes and acknowledges all guests according to company standards, anticipates and address guests’ service needs
Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette
Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others
Complies with quality assurance expectations and standards
Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications
Stands, sits, or walks for extended periods or for an entire work shift
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance
Performs other reasonable job duties as requested by Supervisors
Maintains confidentiality of proprietary materials and information
Protects the privacy and security of guests and coworkers
Follows company and department policies and procedures
Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
Addresses guests' service needs in a professional, positive, and timely manner
Listens and responds positively to guest questions, concerns, and requests using brand or property specific processes to resolve issues and build trust
Welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
Anticipates guests' service needs, including asking questions to better understand needs and watching/listening to guest preferences and acting on them whenever possible
Thanks guests with genuine appreciation and provides a fond farewell
Assists other associates to ensure proper coverage and prompt guest service
Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call
Speaks to guests and co-workers using clear, appropriate and professional language
Prepares and reviews written documents (e.g., daily logs, business letters, memorandums, reports), including proofreading and editing written information to ensure accuracy and completeness
Communicates efficiently with others to effectively exchange information
Supports all co-workers and treats them with dignity and respect
Develops and maintains positive and productive working relationships with other associates and departments
Partners with and assists others to promote an environment of teamwork and achieve common goals
Handles sensitive issues with associates and/or guests with tact, respect, diplomacy, and confidentiality
Enters and locates work-related information using computers and/or point of sale systems
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance
Creates and maintains computer and paper-based filing and organization systems for records, reports, documents, etc
Transmits information or documents using a computer
Enters and retrieves information contained in computer databases and software to update records, files, reservations
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software
Transmits information or documents using mail, or fax machine
Operates standard office equipment such as telephone, voice mail, fax, photocopier, calculator, and electronic peripherals
Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor
Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
Qualification
Required
High school diploma/G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience is required
Provides organizational and administrative support to department(s) and its team members
Enters and retrieves work related information contained in computer databases to update records, files, reservations, etc
Addresses inquiries from guests and associates via telephone and in person
Transmits information or documents using a computer, mail, or fax machine
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software
Processes incoming and outgoing mail
Creates and maintains computer and paper-based filing and organization systems for records, reports, and documents
Compiles, copies, sorts, and files records of departmental activities and business transactions
Follows all company policies and procedures
Ensures uniform and personal appearance are clean and professional
Maintains confidentiality of proprietary information
Protects company assets
Welcomes and acknowledges all guests according to company standards
Anticipates and addresses guests' service needs
Communicates with others using clear and professional language
Prepares and reviews written documents accurately and completely
Answers telephones using appropriate etiquette
Develops and maintains positive working relationships with others
Supports team to reach common goals
Listens and responds appropriately to the concerns of others
Complies with quality assurance expectations and standards
Reports accidents, injuries, and unsafe work conditions to manager
Completes safety training and certifications
Stands, sits, or walks for extended periods or for an entire work shift
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance
Performs other reasonable job duties as requested by Supervisors
Maintains confidentiality of proprietary materials and information
Protects the privacy and security of guests and coworkers
Follows company and department policies and procedures
Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
Addresses guests' service needs in a professional, positive, and timely manner
Listens and responds positively to guest questions, concerns, and requests
Welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting
Anticipates guests' service needs
Thanks guests with genuine appreciation and provides a fond farewell
Assists other associates to ensure proper coverage and prompt guest service
Answers telephones using appropriate etiquette including answering the phone within 3 rings
Speaks to guests and co-workers using clear, appropriate and professional language
Prepares and reviews written documents including proofreading and editing
Communicates efficiently with others to effectively exchange information
Supports all co-workers and treats them with dignity and respect
Develops and maintains positive and productive working relationships with other associates and departments
Partners with and assists others to promote an environment of teamwork
Handles sensitive issues with associates and/or guests with tact, respect, diplomacy, and confidentiality
Enters and locates work-related information using computers and/or point of sale systems
Creates and maintains computer and paper-based filing and organization systems for records, reports, documents, etc
Transmits information or documents using a computer
Enters and retrieves information contained in computer databases and software to update records, files, reservations
Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software
Transmits information or documents using mail, or fax machine
Operates standard office equipment such as telephone, voice mail, fax, photocopier, calculator, and electronic peripherals
Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor
Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
Computer Skills
Learning
Interpersonal Skills
Team Work
Customer Service Orientation
Diversity Relations
Telephone Etiquette Skills
English Language Proficiency
Communication
Writing
Listening
Applied Reading
Integrity
Dependability
Positive Demeanor
Presentation
Initiative
Stress Tolerance
Adaptability/Flexibility
Detail Orientation
Multi-Tasking
Time Management
Planning and Organizing
Typing
Microsoft Office
Company
Marriott Vacations Worldwide
Marriott Vacations Worldwide is a tourism company that offers vacation ownership, exchange, rental, and resort.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.98B2025-11-18Post Ipo Debt· $470M
2025-09-04Post Ipo Debt· $575M
2024-03-14Post Ipo Debt· $430M
Leadership Team
Raman Bukkapatnam
Executive Vice President & Chief Information Officer
Scott Weisz
Executive Vice President, Strategic Business Operations
Recent News
2025-12-12
2025-11-18
Company data provided by crunchbase