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ASSA ABLOY Group · 1 day ago

Analyst, IT

Carrollton, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

ASSA ABLOY Group is a global leader in access solutions, and they are seeking an IT Analyst to provide end-user support for ERP and MES systems. The role involves supporting system design, development, and improvement, as well as ensuring alignment with business processes and IT infrastructure.

BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home

H1B Sponsor Likely

Responsibilities

Respond to and coordinate requests for technical assistance

Identify and resolve systems issues using JD Edwards ERP and MES solutions

Track and route problems and requests; and document resolutions

Maintain relationships with managed IT service providers

Identify and prioritize issues requiring service provider assistance

Diagnose and resolve technical issues not requiring service provider assistance

Interact with management as required to carry out duties and to determine business needs and priorities

Participate in ERP and MES projects, ensuring delivery of defined scope within budget and timelines with consultation of business area experts, managers, and IT staff

Integrate business stakeholder needs by researching business requirements, translating business requirements into ERP or MES module requirements, making recommendations for solutions or improvements to business processes that can be accomplished through an ERP or MES module, developing detailed specifications, and validating the ERP and MES solutions with business stakeholders

Provide clearly defined solutions supporting administrative, manufacturing, and/or supply chain operations for configuration of ERP, MES, and supporting business processes

Participate in blueprinting, system design and development, configuration, unit testing, operational assessment readiness, and operational/production support

Analyze design sessions in prototyping new systems to enhance business processes, operations, and information process flows

Research, design, and develop ERP and MES operational reports and programs

Prepares reports, guidelines, procedure documentation and other coorespondence and conducts presentations to meet business stakeholder requirements

Provide implementation support, system operational support, systems interface development, and continuous improvement of ERP and MES systems within 4Front sites

Assist with maintaining the ERP and MES application and documents processes, reviewing for efficiencies by facilitating business analysis activities/sessions with business area experts, managers, and IT staff

Analyze operational business processes and procedures for improvement and system applicability

Perform gap analysis and system re-engineering of ERP and MES activities

Identify opportunities to improve/enhance processes and business solutions within plant operations, inventory controls, financial controls, and supply chain planning developing approaches and strategic plans to implement those improvements

Develop approaches and strategic plans to implement system improvements

Qualification

JD Edwards ERPMES systemsBusiness process managementBusiness systems analysisMicrosoft SQLProject managementMicrosoft Office SuiteSystem troubleshootingAnalytical skillsCommunication skills

Required

Bachelor's degree in Information Technology, Computer Science, or similar discipline or equivalent work experience

Minimum of 2+ years of systems planning, support, conceptual design, and feasibility study experience in a medium to large organization of a complex diverse nature

At least 2 years of experience supporting ERP and/or MES applications software and the administrative (financial controls), manufacturing, and/or supply chain planning and execution process with emphasis on functional process analysis and implementation

Experience supporting full cycle implementation, which includes Gap Analysis, Requirements gathering, Blueprinting, Development, Testing, Reporting, Go-live and Post Go-live support

Experience in business systems analysis and reporting

2-3 years of experience in business process management in a manufacturing environment

Knowledge of, and implementation experience with, business process improvement and analytics

Experience in business application programming to optimize business processes, improve UI/UX, ensure seamless integration with other systems, and to design/standardize customized functional solutions

Experience authoring functional specifications based on customer requirements

Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint

Experience with ERP and/or MES system configuration and integration

Experience with ERP Accounting Software and CRM in a manufacturing environment

Experience/Exposure to ERP modules such as but not limited to Plant Maintenance (PM), Material Management (MM), Production Planning (PP), Warehouse Management/Inventory Management (WM/IM), Master Data Governance (MDG), and Transportation Management (TM)

Experience with BI tools

Experience and working knowledge of Microsoft SQL including various reporting tools against Progress and/or SQL databases

Process oriented work structure

Expert system troubleshooting skills

Collaborator across interdisciplinary teams

Strong understanding of databases and tables

Well versed in systems development life cycle

Ability to manage multiple conflicting priorities

Strong work organization and prioritization skills

Self-starter with bias to take ownership of projects

Customer service focused and excellent communication skills

Knowledge of software and coding skills specific to the position

Interpersonal skills appropriate for interaction within all levels of an organization

Ability to understand the integration of multiple systems and data/process flows/interactions

Effective communication and facilitation skills - ability to converse technically and functionally

Ability to work in a fast-paced, changing environment and manage user expectations and potential risks

Project management skills with ERP and MES systems and proven ability to execute and provide results

Understanding of and ability to display strong Project Management and Task Management methodologies

Ability to apply functional knowledge to meet operational business needs to increase revenue and reduce cost

Comfortable providing support to and work with all levels of customers from C levels down in the organization

Demonstrated problem solving, analytical skills, and troubleshooting skills associated with the integration of multiple IT systems

Knowledge of business process modeling, structured analysis, design, programming techniques, lean practices and/or continuous quality improvement methods

Information Technology Performance Assessment - Knowledge of the principles, methods, and tools (for example, surveys, system performance measures) to assess the effectiveness and practicality of information technology systems

Information Technology Architecture - Knowledge of architectural methodologies used in the design and development of information systems, including the physical structure of a system's internal operations and interactions with other systems

Thorough knowledge of Microsoft Office and Microsoft Windows

Information Technology Program Management - Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance)

Limited business travel in the field for internal customer support

Requires a valid motor vehicle operator's license and the ability to operate a motor vehicle while carefully observing all traffic rules and regulations

Work beyond the traditional 40 hours per week may be required as workload or projects dictate, including weekends and holidays

Preferred

Significant experience in a large manufacturing environment preferred

Demonstrated knowledge in JD Edwards ERP Financial System and functional system analysis is preferred

Formal training in business analysis, ITIL, project management, or other similar discipline is preferred

Project management experience and in depth experience developing software and business process testing scripts and procedures is preferred

Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred

Experience with Microsoft Project or other project management tools preferred

Experience with DSI, CreateForms, Hubble and Laserfiche preferred

Company

ASSA ABLOY Group

Glassdoor3.7

ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.

Founded in 1994

Stockholm, Stockholms Lan, SWE

10001+ employees

http://www.assaabloy.com/en/com/

H1B Sponsorship

ASSA ABLOY Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2024 (1)

2021 (1)