VideoAmp · 1 day ago
Solutions Engineer
VideoAmp is a software and data solutions company focused on maximizing value for clients in the advertising industry. The Solutions Engineer will support client onboarding, troubleshoot technical issues, and collaborate with various teams to ensure successful integrations and ongoing support for VideoAmp's systems.
AdvertisingAdvertising PlatformsBusiness IntelligenceDigital MediaTV
Responsibilities
Lead the technical onboarding process for new clients, including API setup and data integration
Serve as the primary technical point of contact for clients, providing ongoing support and troubleshooting by leveraging internal tools and systems
Collaborate cross-functionally with product, engineering, and data science teams to investigate and resolve client issues
Monitor platform and data performance to proactively identify and resolve technical concerns
Maintain up-to-date knowledge of the latest technologies and trends in digital video, CTV/OTT, and advertising technology
Provide continued support for your client portfolio by resolving questions, requests, and technical escalations
Communicate daily with account and client success teams to align on business needs, timelines, and issue resolution
Own and maintain detailed documentation of processes, workflows, and technical best practices to expand the team knowledge base
Qualification
Required
Bachelor's Degree preferred
3+ years of experience in a technical client-facing role (Solutions Engineer, Support Engineer, Technical Support Specialist, etc.), ideally in SaaS, adtech, or a related industry
Strong technical skills and knowledge of relevant systems, including databases, APIs, and scripting languages
Proficiency with SQL and comfort working with large datasets
Experience troubleshooting platform, integration, or data performance issues
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
Passion for process design and continuous improvement
Strong organizational skills with the ability to manage multiple projects and deadlines
Documentation and knowledge-sharing mindset
Benefits
Discretionary and flexible paid time off
In addition to standard US holidays off, VideoAmp employees also partake in Spring, Summer and Winter breaks
Comprehensive medical, dental, and vision benefits for you and your dependents - including multiple options fully covered by VideoAmp
Unlimited financial wellness sessions with Origin financial advisors
401k Plan with matching
HSA & FSA
Commuter Benefits
Cell Phone Reimbursement
Paid Maternity and Parental Leave for All Family Additions
Company
VideoAmp
VideoAmp is a software and data company that provides measurement and optimization tools for the advertising ecosystem.
H1B Sponsorship
VideoAmp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (17)
2022 (21)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$606.6MKey Investors
Vista Credit PartnersCapital IP Investment Partners LPThe Raine Group
2023-09-13Series G· $150M
2021-10-21Series F· $275M
2021-02-02Debt Financing· $75M
Recent News
2025-12-29
Company data provided by crunchbase