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Watts Water Technologies · 2 days ago

Quality Technician

Avondale, AZ

Full-time

Onsite

Entry, Mid Level

Watts Water Technologies is a company focused on maintaining product standards and compliance through effective quality assurance activities. The Quality Technician role involves coordinating quality control inspections, managing quality records, and supporting continuous improvement initiatives within production and R&D teams.

Building Materials

H1B Sponsor Likely

Responsibilities

Coordinate with the Plant Manager and Senior Manager R&D ANZ to establish, monitor and report on quality benchmarks and KPIs for products and processes

Help maintain quality data records, including inspection reports and product defect logs

Assist in routine quality checks on raw materials, in-process items, and finished products to ensure consistent product quality and compliance with specifications

Assist with documenting production quality issues, including taking photos and entering observations into tracking systems

Assist with creating documentation to support and guide operator-level staff in identifying common defects, documenting these with photos, and developing visual aids and guides to prevent recurrence

Work with team leads and operators to review and improve work instructions on a regular basis, ensuring accuracy, clarity, and compliance with production requirements. Track the number of updates completed

Help prepare workstations with up-to-date quality control documentation and materials

Assist to perform root cause analysis of quality issues, returns, rejects, and support corrective actions

Implement quality process improvements to reduce waste and increase operational efficiency

Review and recommend improvements to quality policies and procedures; assist in implementing changes

Carry out assigned tasks related to quality improvement suggestions and Kaizen activities

Maintain and support the improvement of the Integrated Management System (IMS)

Support the establishment and coordination of a Quality Committee, including scheduling meetings, capturing actions, and reporting feedback to management

Coordinate the Quality Representative program, supporting and mentoring operator-level Quality Reps across the site

Participate in quality review meetings and take minutes or follow-up notes when required

Assist with audits by preparing checklists and supporting documentation

Support the tracking of non-conformance reports and follow up on corrective actions under supervision

Help maintain compliance documentation for product certifications and external audits

Provide assistance in coordinating product testing with external facilities to support product certifications and regulatory approvals, including packaging and dispatching samples, and liaising with external Conformity Assessment Bodies

Assist in the development and improvement of quality documentation, including manuals, training materials or visual guides for operator use, and internal documentation

Support training facilitation on quality processes

Contribute to maintaining a strong quality culture on site

Comply with relevant legislation, regulations and policy that impact on/relate to Apex

Keep sensitive customer and/or product information confidential in accordance with applicable legislation and Watts policies

Maintain a clean and safe working environment, adhering to all health and safety regulations

Compliance with all Apex Health and Safety policies and procedures

Actively contribute to Health and Safety initiatives and the continuous improvement of all aspects of Health and Safety

Report incidents, near misses and safety opportunities in a timely manner and in contribution to company targets

Ensure your actions follow safe work practices to maintain a safe environment for yourself and everyone on site

Ensure compliance with the 5S system in your work area

Participate in cross-functional continuous improvement initiatives, applying quality expertise to problem-solving

Identify opportunities for waste reduction, safety and efficiency improvements through quick Kaizen submissions

Qualification

Quality AssuranceRegulatory InterpretationProcess ImprovementAnalytical ThinkingTechnical ProficiencyProject ManagementInfluence & NetworkingAttention to DetailProblem-SolvingTeam CollaborationCommunicationSelf-Motivation

Required

Diploma or Bachelor's degree in Engineering

OR Diploma or Bachelor's degree in Business Administration

OR Diploma in Quality Assurance (DipQA)

Prior experience in a quality or administration role within a production environment

In-depth knowledge of quality standards, processes and methodologies

Experience with manufacturing and production processes and engineering principles

Ability to interpret and translate complex regulations and standards into practical, actionable quality processes that align with organisational needs and industry requirements

Strong capability to analyse existing workflows and provide guidance for enhancing process efficiency, with a focus on continuous improvement and waste reduction initiatives (including Kaizen/5S)

Proficient in data analysis, including the use of statistical tools (e.g., SPC, control charts) to identify trends, resolve quality issues, and assess process capability

Exceptional attention to detail, with the ability to identify potential issues at early stages and ensure accuracy in both documentation and product specifications

Strong problem-solving skills, particularly in identifying defects or inefficiencies and implementing innovative solutions in fast-paced production environments

Excellent project management skills, with the ability to organise, prioritise, and manage multiple projects simultaneously

Highly effective team player with a collaborative mindset, able to work across diverse and cross functional teams and contribute positively to a team-oriented environment

Exceptional written and verbal communication skills, with the ability to present complex ideas in a clear and concise manner

High proficiency in standard MS Office applications (Word, Excel, PowerPoint, Outlook) for data entry, analysis, report creation, and general administrative tasks

A mature, self-motivated, and results-driven individual with a strong sense of ownership and accountability, consistently striving to meet or exceed quality goals and objectives

Excellent networking, influencing, and communication skills, with the ability to build relationships and engage stakeholders across all levels of the organisation

Physical ability to lift heavy materials and stand for extended periods

Permission to complete a pre-employment health check to ensure meets standard required for role

Company

Watts Water Technologies

Glassdoor3.6

We are a global leader of quality water solutions for residential, industrial, municipal, and commercial settings.

Founded in 1874

Springfield, Missouri, USA

5001-10000 employees

http://www.suntouch.com/

H1B Sponsorship

Watts Water Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2023 (4)

2022 (3)

2021 (5)