ADT · 1 day ago
Relocation Sales Coordinator
Jacksonville, FL
Full-time
Hybrid
New Grad, Entry Level
$15/hr - $15/hrADT is the #1 smart home security provider in the U.S., dedicated to helping protect lives and valuables. The Relocation Sales Coordinator role involves engaging with customers to qualify sales opportunities and schedule appointments with field employees, preparing new team members for future promotions within the sales department.
Cyber SecurityHomeland SecurityInformation TechnologySecuritySmart Home
Responsibilities
Answer incoming calls from customers and/or ADT employees
Identify the reason for the call through discovery
Determine proper solution for customer, make recommendation, and overcome objections if needed
Transfer the call to the appropriate group for handling that ensures the optimum customer experience
Schedule appointments where applicable
Process cancellation requests where applicable
Perform other duties and related work as assigned
Qualification
Required
Call center experience preferred
Sales experience preferred
Retention experience preferred
Basic knowledge of computer applications
Excellent problem solving and communication skills
Ability to persuade customer to agree on recommended path and/or overcome customer objections
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations
Strong listening skills used to conduct needs analysis
Ability to multi-task while speaking to prospects
Must be able to work with confidential information regarding customer accounts and employee files
Preferred
Call center experience preferred
Sales experience preferred
Retention experience preferred
Benefits
Healthcare benefits
401(k) plan and company match
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
Paid time off
6 paid holidays
Company
ADT
ADT is a security company that provides smart home solutions and business security.
Founded in 1874
1001-5000 employees
H1B Sponsorship
ADT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (42)
2023 (34)
2022 (40)
2021 (32)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$4.1BKey Investors
State FarmGoogle
2025-10-28Post Ipo Debt· $325M
2025-09-30Post Ipo Debt· $1B
2025-03-03Post Ipo Secondary
Leadership Team
Jim DeVries
Chairman, President and Chief Executive Officer
Jeff Likosar
President, Corporate Development and Chief Financial Officer
Recent News
2026-01-07
2025-12-24
Company data provided by crunchbase