Connected Development · 1 day ago
Quality Manager
Auburn Hills, MI
Full-time
Hybrid
Mid, Senior Level
5+ years expConnected Development is a specialist in the electronic component distribution and design engineering services industries. The Quality Manager is responsible for developing and implementing the organization's quality management strategy, leading cross-functional teams to improve operational performance, and ensuring compliance with regulatory requirements. This role also involves tracking quality performance and managing internal audits to uphold the company's quality culture.
ElectronicsManufacturingMechanical EngineeringMedical DeviceProduct DesignProduct ResearchSoftwareSoftware Engineering
No H1B
U.S. Citizen Only
Responsibilities
Use the Quality Environmental Management System (QEMS) for the development of internal audit plans and conducting internal audits to ensure compliance with policies and procedures
Compile and communicate internal and external audit findings to management and track to completion in the CAR/PAR (Corrective and Preventative Action) system
Populate customer pre-audit documentation and act as lead point of contact during customer audits of the QEMS
Support areas of the company where significant system nonconformance or deficiencies are identified using 8D principles and ensure that root cause is determined, verified, implemented, and validated
Lead teams in continual improvement of methods and processes using Lean and Six Sigma methodologies to decrease process time, meet customer expectations and increase accuracy while reducing costs in accordance with both company and external policies and procedures
Support organization at all functions and levels to exemplify the quality culture within the company as part of daily routines to achieve company goals and objectives
Distribute, collect and analyze customer feedback utilizing Net Promoter Score (NPS) to improve customer satisfaction
Contribute to new business initiatives reviewing and communicating the impact on Quality Management Systems (QMS)
Manage internal survey program on contract manufacturer performance and bring issues up to leadership when necessary
Work with and provide reporting to XTG Quality team leaders and members
Additional duties as assigned
Qualification
Required
Bachelor's degree in business administration, engineering or relevant field
5 years' experience in manufacturing or engineering
Twenty percent travel required
ISO 9001 or IATF 16949 Lead Auditor certified
Excellent attention to detail
Proficient in the use of Microsoft Project, PowerPoint, Word, Outlook, and Excel
Negotiate, influence and resolve conflicts within all levels of the organization to a win/win solution
Knowledge of continuous improvement process tools and techniques
Excellent verbal and written communication
Data analysis and statistical aptitude
Strong interpersonal skills
Preferred
Master's degree
Six Sigma Master Black Belt certified
Benefits
Medical/ Dental/ Vision
401(k)/Roth plan with matching
Healthcare Savings Accounts
Educational Assistance (Tuition Reimbursement)
Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
A strong focus on giving back to our communities through philanthropic opportunities
Great culture and opportunities for growth and advancement
Company
Connected Development
Specializing in complete custom device designs including hardware, software, mechanical, and RF solutions, Connected Development is an engineering design service firm leveraging 60+ expert engineers and technicians.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase