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City of Boston · 3 weeks ago

Network Specialist

Boston, MA

Full-time

Onsite

Entry Level

2+ years exp

The City of Boston's Department of Innovation and Technology is seeking a Network Specialist to provide essential support in managing and maintaining the City's extensive network infrastructure. This junior-level role involves assisting senior Network Engineers with network deployment, configuration, and maintenance, ensuring robust connectivity across various facilities.

Government

No H1B

Responsibilities

Assist with the configuration, staging, deployment, testing, and troubleshooting of network devices across the City's WAN and LAN infrastructure

Actively participate in wiring projects and installations

Manage the moving, coordinating logistics, and physical racking of new and replacement network equipment (switches, routers, firewalls, servers) across City facilities

Perform routine health checks, proactive monitoring, and firmware maintenance on equipment from a variety of vendors

Assist in creating and updating technical documentation, network diagrams, standard operating procedures (SOPs), and asset inventories to ensure continuity and knowledge sharing within the team

Provide Tier 1/2 support for network-related incidents, performing initial diagnostics and escalating complex or major issues to senior Network Engineers while maintaining clear communication with stakeholders

Qualification

Networking KnowledgeCCNA conceptsCisco equipmentNetwork monitoringProactive learnerCommunication skillsOrganizational skillsAdaptability

Required

Foundational understanding of core networking concepts (TCP/IP, subnetting, switching, routing basics, wireless technologies). Familiarity with CCNA concepts is required

Proven ability to work safely and efficiently in data closets and wiring environments. Ability to lift and move network equipment (up to 50 lbs) and utilize basic hand tools

Excellent written and verbal communication skills, with the ability to interact professionally and clearly with both technical colleagues and non-technical City staff

A strong willingness to learn, adapt, and work collaboratively in a dynamic, high-stakes municipal environment

Preferred

Two (2) years of experience preferred. An Associate's degree may substitute for one (1) year of experience

Exposure to or basic experience with networking equipment from diverse vendors such as Cisco, Juniper, Aruba, or Ciena

A proven ability and enthusiasm to rapidly learn and adapt to specialized networking equipment and protocols beyond standard commercial offerings

Actively pursues knowledge and skills, perhaps demonstrated by in-progress certifications (e.g., CCNA, JNCIA, ACMA) or self-study in areas like network automation or cloud networking

Interest in or experience working within a municipal, public sector, or large-scale institutional environment