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Inline Filling Systems · 6 hours ago

Field Service Technician

Palmetto, FL

Full-time

Onsite

Entry, Mid Level

Inline Filling Systems (IFS), located in Palmetto, FL, is looking to add a Field Service Technician to the growing team. In this role, you would be a critical face of our company, responsible for the successful installation, maintenance, and training of our advanced liquid filling and depositing equipment, traveling frequently to our customers’ facilities nationwide.

IndustrialManufacturingPackaging Services

Responsibilities

Installation & Commissioning: Travel to customer locations (including Manufacturing, Chemical, Food, Health & Beauty, and Distilleries) to assemble, install, and successfully commission new machinery

Expert Troubleshooting & Repair: Perform preventative maintenance, diagnostics, and complex electro-mechanical repairs on existing equipment to quickly restore full operation

Training & Consultation: Conduct comprehensive, hands-on training for customer staff on machine operation, maintenance, and basic troubleshooting, acting as a technical consultant to optimize their filling process

Service Management: Manage the entire service call, including direct customer relations, working independently to ensure projects are completed efficiently and on schedule

Quality Assurance: Execute final testing and inspection of new equipment in our facility prior to shipping to ensure it meets our Engineering Excellence standards

Remote Technical Support: Provide professional and effective technical support via phone/email, quickly diagnosing issues, and de-escalating difficult customer situations

Administrative Follow-Through: Maintain meticulous records of service, repair, and parts usage, ensuring clear written and verbal communication with all stakeholders

Qualification

Mechanical aptitudeTechnical troubleshootingCAD software proficiencyPneumatic systems experienceServo motion control systemsAnalytical skillsCommunication skillsOrganizational skillsIndependent work

Required

Exceptional analytical and problem-solving skills

Strong mechanical and technical aptitude

Proficiency in CAD software, specifically AutoCAD (2018) and Inventor (2022), including Vault experience

Excellent written and verbal communication skills

Outstanding organizational skills and meticulous attention to detail

Ability to work closely with internal departments and external vendors

Work independently under limited supervision

High School Diploma or equivalent

Valid driver's license required

Preferred

We highly value specialized technical education, such as an associate's degree in engineering (e.g., Mechanical, Electrical, Industrial) or equivalent certification

Relevant Military technical training/certification also considered a strong equivalent substitute for an associate's degree

Related experience in mechanical design, within industrial automation or packaging machinery

Demonstrated experience with pneumatic and servo motion control systems

Experience in fluid dynamics is a plus