BMW of the Main Line · 2 months ago
Customer Service BDC Agent
Bala-Cynwyd, PA
Full-time
Onsite
New Grad, Entry Level
$15/hr - $20/hrBMW of the Main Line is a premier luxury car dealership located in Bala Cynwyd, PA. As a Customer Service BDC Agent, your primary responsibility will be to assist customers with inquiries related to service appointments, providing exceptional customer service as the first point of contact.
Automotive
Responsibilities
Handle inbound and outbound calls professionally and efficiently
Assist customers with scheduling service appointments
Update customer records accurately in the CRM system
Provide information on promotions and specials
Qualification
Required
Previous experience in customer service or a related field
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and problem-solving skills
Proficiency in computer systems and CRM software
Experience with phone, computer (Excel spreadsheets), customer relations required
Must have great communication and people skills
A team player with an outgoing, positive attitude is a must
Benefits
Opportunities for advancement within the company
Employee discounts on products and services
A positive work environment
Competitive Hourly Wages
Benefits
401(k)
Health Plans available
Company
BMW of the Main Line
BMW of the Main Line is located in Bala Cynwyd, Pennsylvania just 2 miles from Philadelphia's beloved and historical concert venue, The Mann Center, and other historic Philadelphia landmarks! We proudly serve all of Philadelphia, Greater Philadelphia, The Main Line, including Gladwyne, Bryn Mawr, Villanova, Bala Cynwyd and much of Mongtomery County, Delaware County and Philadelphia County! We are proud to be Philadelphia's premiere BMW dealer and are just minutes from both the Ben Franklin Bridge, Walt Whitman Bridge & Commodore Barry Bridge heading into New Jersey! BMW of the Main Line's mission is to exceed the expectations of our clients and guests by providing consistent, superior service at every opportunity.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Zenon Kos
DIRECTOR OF FINANCE
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