Caring Transitions · 4 months ago
Online Auction and Digital Manager
Herndon, VA
Full-time
Onsite
Entry, Mid Level
2+ years expCaring Transitions is the nation's largest provider of relocation and liquidation services. They are seeking a highly motivated Online Auction and Digital Manager to oversee online auction operations, support digital marketing efforts, and enhance the company's social media presence.
Family
Responsibilities
Coordinate and manage all aspects of our online auction process, including item intake, cataloging, photography, and auction setup
Collaborate with team members to ensure accurate and appealing product descriptions and condition reports
Upload and manage auction listings on platforms like CTBIDS, E-BAY and Facebook
Monitor auction progress, manage closing procedures, and support post-auction activities such as invoicing, pick-up and shipping
Bonus for help developing new and current marketing initiatives
Help maintain and update company websites with current inventory, auction dates, and promotions
Optimize listings and site content for SEO and user experience
Work with design and marketing tools to ensure high-quality digital presentations
Track website and auction performance using analytics tools provided prepare reports
Provide general administrative support assistance to the leadership teams when called upon, including scheduling, file organization, and data entry
Help maintain internal databases, customer contact lists, and client records
Assist with shipping logistics, vendor coordination, and client communications
Help answer phones, respond to emails, and support client inquiries in a timely and professional manner
Plan, create, and publish engaging content across platforms such as Instagram, Facebook, google and LinkedIn
Promote upcoming auctions, estate sales, highlight featured items, and share client success stories
Engage with followers, become an influencer, respond to comments/messages, and grow our online community of interest
Monitor analytics to refine content strategy and maximize engagement
Qualification
Required
2+ years of experience in online auctions, digital marketing, or administrative coordination (experience in art/antiques or resale industry is a plus)
Proficient in other auction platforms, CMS, social media tools, and Microsoft Office Suite
Strong written and verbal communication skills
Experience with social media marketing and content creation
Exceptional organizational skills and ability to manage multiple projects simultaneously
Comfortable working both independently and in a team environment
Based in or able to commute to Northern Virginia (hybrid schedule available)
Preferred
Knowledge of art, antiques, vintage, or collectibles is desirable
Experience using CRM, inventory and/or project management systems desirable
Basic photo editing or photography experience
Understanding of SEO and web traffic metrics
Benefits
Competitive salary and bonus based on experience
Flexible hybrid schedule, either in-office or remote
Supportive team environment
Opportunity to make a meaningful impact on people’s lives
Opportunity to rapidly advance through positions of increased responsibility.
Company
Caring Transitions
Caring Transitions is a family services company offering senior relocation, estate sale, and online auction services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kenneth Stocks
Chief Executive Officer
Annie McDonnell
Owner and Chief Financial Officer
Recent News
Digital Commerce 360
2025-10-19
Company data provided by crunchbase