Dutchie · 2 days ago
Senior Product Manager - Digital Commerce Platform
Dutchie is a comprehensive technology platform powering dispensary operations, providing consumers with safe access to cannabis. The Senior Product Manager will lead the evolution of the Digital Commerce Platform, overseeing the shopping experience across all digital channels and ensuring a high-quality user experience while leveraging cutting-edge technology.
CannabisConsumerPoint of SaleSoftware
Responsibilities
Define the Consumer E-commerce Standard: Own the vision for the holistic consumer-facing e-commerce technology, ensuring customers can build best-in-class shopping experiences across all ordering channels
Enable E-commerce Flexibility & Customization: Transform the core web product into a composable, highly flexible platform that allows B2B clients (dispensaries) to customize the appearance, merchandising, and content of their digital storefronts without engineering support
Optimize Kiosk Shopping Experience: Define and deliver a best-in-class Kiosk product that is reliable, intuitive, and highly effective for in-store ordering, driving both efficiency and revenue for our partners
Elevate the Branded Mobile App: Own the strategy and roadmap for the customer-facing Branded Mobile App, ensuring it offers a personalized, sticky, and high-performance shopping channel that maximizes retention
Establish Technical Excellence: Ensure the foundational e-commerce platform incorporates modern technical best practices, including best-in-class SEO, web performance, and reliable web hosting architecture
Up-Level Product Team Expertise: Actively mentor and share deep technical and design expertise across the Digital Shopping Product Team, establishing best practices in UX/visual design, web technology, and B2B product development
Drive Platform Modernization: Lead the product vision to decouple and modularize the e-commerce front-end, enabling dynamic customization capabilities for our B2B customers
Channel Ownership: Act as the single-threaded owner for E-commerce Customization, Kiosk, and the Branded Mobile App, defining KPIs, roadmaps, and feature priorities for all three areas
Technical Strategy: Partner deeply with engineering on technical decisions related to web architecture, data integration (e.g., CRMs), SEO implementation, and scalability, translating complex technical concepts into business outcomes
Design and UX Leadership: Collaborate intensely with design teams to ensure a consistent, beautiful, and highly intuitive user experience across all digital channels (web, mobile, kiosk)
Consumer Insight & Validation: Design and execute a continuous loop of user research, A/B testing, and direct user feedback mechanisms to validate hypotheses and rapidly optimize shopping flows for conversion and usability
Qualification
Required
5+ years of progressive experience in product management, with a proven history of owning and evolving multi-channel digital products (web, mobile, kiosk/in-store tech)
B2B Software Experience (Mandatory): Significant experience building products that serve business customers, with an understanding of configuration, user roles, and enablement tools
Technical Depth: Strong working knowledge of web technologies and key strategic areas like SEO, web hosting infrastructure, and the role of a CMS in personalization and data flow
User Experience & Visual Design Expertise: A very strong background in user experience (UX) principles and a demonstrated ability to collaborate effectively with visual design teams to deliver polished, high-fidelity products
Experience with QA and Testing: Demonstrated experience guiding Quality Assurance (QA) practices, defining acceptance criteria, and managing functional and non-functional testing cycles to ensure high product reliability and performance
Channel Strategy: Experience delivering and managing products across web (desktop/mobile web) and native mobile (iOS/Android) environments
Excellent cross-functional collaboration skills, with the ability to manage complex dependencies between product, engineering, and design to deliver holistic experiences
Benefits
Full medical benefits including dental and vision plans to ensure you always have the best care.
Equity packages in the form of stock options to all employees.
Technology (hardware, software, reading materials, etc..) allowance
Flexible vacation and sick days
Company
Dutchie
Dutchie provides an all-in-one technology platform that powers dispensary operations.
H1B Sponsorship
Dutchie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$603MKey Investors
D1 Capital PartnersTiger Global ManagementThrive Capital
2021-10-14Series D· $350M
2021-03-16Series C· $200M
2020-08-18Series B· $35M
Leadership Team
Recent News
New Cannabis Ventures
2025-11-11
Company data provided by crunchbase