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Wismettac Asian Foods, Inc. · 1 day ago

Supply Chain Associate 1

Santa Fe Springs, CA

Full-time

Onsite

Entry Level

2+ years exp

Wismettac Asian Foods, Inc. is seeking a Supply Chain Associate to contribute to implementing ERP processes within the Operation HQ. The role involves troubleshooting ERP system issues, creating and modifying SOPs, training branch users, and supporting business process improvements.

Food and Beverage

No H1B

Responsibilities

Troubleshoot ERP system issues that are reported by the branch. When necessary, serve as a liaison between users and software techs

Test when new developments, patches, and software upgrades, become available by creating scenarios and coordinating the test to verify/validate results

Help branches by answering their questions and providing solutions to their issues for both systems and workflows

Create and modify SOPs and other supporting documents, such as manuals to aid branch operations

Maintain and keep the ERP Portal current to make sure all saved materials are current

Train branch users by designing/conducting sessions

Attend scheduled meetings and actively share information, improvement plans, and observation

Support Operation HQ Managers in business process improvements, implementing best practices, and fully utilizing ERP system

Collect information from branches and prepare data, reports, charts, and matrixes

Assist with internal and external auditors regarding Oracle system and operation procedures

Provides project status and other reports to his/her manager

Recommends new features or changes to system or operation workflow based on user feedback

Demonstrates behaviors consistent with the core values and mission of Operation HQ

Other duties as assigned

Qualification

Oracle ERPMicrosoft ExcelMicrosoft PowerPointSOP documentationTroubleshootingCommunicationCreative problem solvingOrganizational skills

Required

2 years + office or business experience

Require computer skills, including proficiency with Microsoft word, excel, PowerPoint, and Outlook software

Understand principles, practices, and procedures of our operation workflow as well as our current ERP system (Oracle)

Strong Communication skills to be able to get complex ideas in an easy-to-understand fashion in writing (including email), reading, and speaking in English

Follow written and/or oral instructions; speak clearly, concisely, and effectively