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Expert Institute · 2 days ago

Legal Client Advisor Intern

Milwaukee, WI

Internship

Onsite

Intern

Expert Institute is the nation’s leading expert consulting and insights platform, empowering law firms with expert witness recruiting and litigation research. The Legal Client Advisor Intern will gain hands-on experience in litigation support and client service, working closely with the Client Advisory team to enhance attorney engagements.

ConsultingInformation TechnologyLaw EnforcementLegalLegal Tech

Responsibilities

Conduct multiple phone calls to attorney clients to confirm receipt of Expert Institute deliverables and surface any outstanding needs

Ensure client success through timely follow up on product delivery and completion

Track project progress in Expert iQ and help maintain accurate client records

Proactively identify missing information or potential issues and escalate to Client Advisors

Build rapport with attorney-clients through clear, professional communication

Qualification

Phone communication skillsAttention to detailOrganizational abilitiesAnalytical thinkingProblem-solving initiativeWritten communication skillsVerbal communication skillsInterest in legal servicesInterest in researchInterest in consultingTask management