Bank of America · 11 hours ago
Market Financial Center Manager - LA North Orange Market
Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. The Market Financial Center Manager is responsible for supporting a cluster of financial centers, driving operational excellence, and managing client traffic while fostering a client-centric culture.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Operates as a back up financial center leader within a market
Manages client traffic, engaging and appropriately routing clients, and fostering client retention
Manages business results through formalized management routines and coaching
Creates a world class client experience environment
Manages market-level initiative prescribed by market leaders
Drives operational excellence
Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully
Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement
Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results
Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks
People Manager & Coach: Knows and develops team members through coaching and feedback
Financial Steward: Manages expenses and demonstrates an owner’s mindset
Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth
Driver of Business Outcomes: Delivers results through effective team management, structure, and routines
Qualification
Required
1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
Proven record of balancing risk and making sound decisions while achieving business goals
Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service
Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
Proficiency in computer skills and professional programs (for example, Microsoft Office)
Must be able to work weekends and/or extended hours and travel to any financial center within the defined market
Preferred
1+ years of management experience including hiring, coaching and developing direct reports
Experience in the following industries: Consumer banking/financial services, mortgage, retail and/or hospitality
Bachelor's Degree in related field
Bilingual (fluent verbal and written)
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Recent News
2025-12-30
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2025-12-29
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