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OCHIN, Inc. · 2 days ago

EPIC PB/PB CLAIMS SOLUTIONS ANALYST - MAINTENANCE

United States

Full-time

Remote

Mid, Senior Level

$86K/yr - $171K/yr

5+ years exp

OCHIN is a nonprofit leader in health care innovation, seeking to expand its team to meet increasing demand for its services. The Epic PB/PB Claims Solutions Analyst will leverage technical expertise to resolve complex issues, optimize processes, and align technical strategies with business objectives.

Health CareNon Profit

Hiring Manager

Rebecca Whittall

Responsibilities

Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference

Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction

Collaborate across departments to support project implementations and address member maintenance issues

Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams

Skill development and competency growth in technical design, analysis, and system enhancements

Other duties as assigned

Qualification

Epic Resolute PBPB ClaimsTechnical documentationProblem-solvingProcess-orientedCommunicationSelf-motivated

Required

Must have certification/proficiency in one of the following: Epic Resolute PB or PB Claims, certification or proficiency in both is highly desired

The ideal candidate will have at least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst, with ideally a minimum of 3 years of experience in Epic PB module build

Strong communication skills – able to communicate with both application and technical team members, as well as end users

Consistently acts with integrity and accountability

Process and detail-oriented, with a strong focus on data-driven decision making

Proactive, self-motivated, and solution oriented

Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment