Dutch Bros Coffee · 2 weeks ago
Senior Benefits Manager
Tempe, AZ
Full-time
Hybrid
Senior LevelDutch Bros Coffee is a fun-loving company that is more than just a coffee company. They are seeking a Senior Benefits Manager to oversee the organization's benefits programs, ensuring effective design and implementation while managing the Benefits Team and collaborating with vendors.
CoffeeFood and BeverageRestaurants
Responsibilities
Oversee the organization's benefits programs, including health and welfare benefits and mental health initiatives
Provide strategic thought leadership to refine and implement the benefit strategy as a part of Total Rewards
Continuously evaluate and update benefits programs, ensuring they comply with legal requirements and industry standards
Manage open enrollment processes, leading meetings, drafting employee communications, and transmitting enrollment data to vendors or administrators
Manage relationships with benefit plan providers, insurers, and other third-party vendors to negotiate contracts, monitor service levels, and control costs
Own responsibilities for budget and vendor management, contracts, and outsourced suppliers
Collaborate with leadership and internal/external partners to design and customize benefit plans that meet the needs of employees while controlling costs for the organization
Develop and deliver educational programs for eligible employees, covering benefits enrollment, understanding benefits, and general insurance information
Create and maintain a mental health education program aimed at destigmatizing mental health disorders and providing access to reputable mental health resources for employees
Coordinate with various teams to communicate and educate employees regarding benefits and mental health initiatives
Work closely with business leaders, HR Business Partners, and other COE teams to provide information and support business requirements, benefit philosophy, and policies
Be responsible for hiring and managing the talent needed to achieve DB goals and initiatives
Foster enabling conditions for talent to thrive and be accountable for inclusive team culture
Model and coach equitable decision-making, inclusive behaviors and actions, while addressing escalated issues in a timely fashion
Ensure that all benefits programs comply with federal, state, and local laws and regulations, including the Employee Retirement Income Security Act (ERISA) and the Affordable Care Act (ACA)
Monitor the latest competitive benefit practices, industry trends, benefit-related legislation, and compliance issues
Manage the Benefits Team, ensuring the accurate completion of tasks and providing support as needed
Ensure all benefits events are reviewed, approved in the system, and troubleshoot complex cases
Collaborate with other teams to resolve errors and identify process improvement opportunities within the benefits department
Design, build, implement, and maintain Dutch Bros benefit programs towards establishing benefit policies and guidelines
Lead benefit projects and initiatives while providing thoughtful partnership on a broad array of benefit issues based on deep experience (i.e., US benefit practices, talent market, diversity/inclusion principles, technology, benefit programs/tools, data analytics, etc.)
Qualification
Required
Bachelor's Degree in Business Administration, Human Resources, or similar, or similar years of demonstrated Benefits Administration experience, required
Advanced knowledge of benefit function, trends, standard methodologies, and regulatory compliance requirements
Ability to integrate the benefits programs as key components of Dutch Bros Total Rewards value proposition for employees
Ability to build solid relationships and credibility with clients and key decision makers
Experience leading the benefits function for a fast growing organization
Benefits Administration
Compliance
Data Analytics
Employee Education
Vendor Management
Ensure that all benefits programs comply with federal, state, and local laws and regulations, including the Employee Retirement Income Security Act (ERISA) and the Affordable Care Act (ACA)
Monitor the latest competitive benefit practices, industry trends, benefit-related legislation, and compliance issues
Manage the Benefits Team, ensuring the accurate completion of tasks and providing support as needed
Ensure all benefits events are reviewed, approved in the system, and troubleshoot complex cases
Collaborate with other teams to resolve errors and identify process improvement opportunities within the benefits department
Design, build, implement, and maintain Dutch Bros benefit programs towards establishing benefit policies and guidelines
Lead benefit projects and initiatives while providing thoughtful partnership on a broad array of benefit issues based on deep experience (i.e., US benefit practices, talent market, diversity/inclusion principles, technology, benefit programs/tools, data analytics, etc.)
Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed
Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively
Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed
Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools
Company
Dutch Bros Coffee
Dutch Bros is a high-growth operator and franchisor of drive-thru shops that focus on serving hand-crafted beverages.
Founded in 1992
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.18BKey Investors
TSG Consumer Partners
2025-05-29Post Ipo Debt· $650M
2024-02-27Post Ipo Secondary· $232.4M
2023-09-06Post Ipo Equity· $300M
Leadership Team
Christine Barone
CEO and President, Board Member
D
Dane Boersma
Co-Founder
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
UPSTATE BUSINESS JOURNAL
2026-01-16
Springfield Business Journal
2026-01-11
Company data provided by crunchbase