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Catalent · 1 hour ago

Commercial Project Manager

Morrisville, NC

Full-time

Onsite

Mid, Senior Level

7+ years exp

Catalent Pharma Solutions is a global leader in drug development and delivery, based in Morrisville, NC. They are seeking a Commercial Project Manager to act as the primary contact for customer accounts, ensuring compliance and satisfaction through effective demand planning and order execution.

BiotechnologyHealth CareManufacturingPharmaceutical

Responsibilities

Act as primary customer/site manager for commercial client accounts

Will be considered the site point of contact for assigned customer accounts and takes ownership for overall facilitation of product supply

Will be responsible for commercial supply agreement compliance and KPI tracking

Work closely with Specialty Commercial Operations for commercial contract management and quotations

Agreement) including but not limited to firm-zones; purchase order requirements; delivery requirements; limits of liability

Ensures customer forecasts are received on the contractually agreed upon periods, analyzes review for forecast fidelity, challenges customers if orders are not aligned with agreements (such as short lead time or significantly above/below forecast), and follows escalation process for forecast changes that cannot be resolved one on one with the key customer contact

Supports site demand planning and S&OP process for all assigned accounts

Assists Finance team with analysis, including input to site revenue firmness, invoicing, collection issues, tiered pricing tracking, credit issuance, and other activities as needed

Supports compliance and business review activities for each assigned client

Ensure customer is billed appropriately for all products and services provided

Qualification

Account ManagementSupply Chain KnowledgeGMP ExperienceERP SystemsCustomer ContractsCustomer Relationship ManagementDemand PlanningKPI Tracking

Required

7 to 10 years relevant experience required

Minimum 1 to 3 years of experience in account management is required; with preference given for experience in client facing role and pharmaceutical/healthcare background

Preferred

Bachelors Degree or higher is preferred

Understanding of supply chain and related supply chain services is preferred

General knowledge and understanding of customer contracts (Supply Agreement/Quality) is preferred

Knowledge and experience in GMP environment is preferred

Past experience using ERP systems is preferred

Benefits

Defined career path and annual performance review and feedback process

Diverse, inclusive culture

Positive working environment focusing on continually improving processes to remain innovative

Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives

152 Hours + 8 paid holidays

Several Employee Resource Groups focusing on D&I

Dynamic, fast-paced work environment

Community engagement and green initiatives

Generous 401K match

Company match on donations to organizations

Medical, dental and vision benefits effective day one of employment

Tuition Reimbursement – Let us help you finish your degree or start a new degree!

WellHub program to promote overall physical wellness

Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Company

Catalent

Catalent - Blow-Fill-Seal Sterile CDMO Business is focusing on complex clinical to commercial stage formulation and manufacturing. It is a sub-organization of Catalent Pharma Solutions.

Founded in 2007

Somerset, New Jersey, USA

10001+ employees