Executive Assistant, Customer Service jobs in United States
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Amazon · 2 days ago

Executive Assistant, Customer Service

Amazon is a leading company in the technology sector, and they are seeking an exceptional Executive Assistant to support senior leaders in their Customer Service organization. The role involves complex calendar management, coordinating travel and expenses, and organizing team activities, all while thriving in a fast-paced and ambiguous environment.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Management of complex calendar and scheduling
Complex domestic and international coordination
Track and help drive completion of key deliverables and follow up on items
Manage expense report coordination and submission
Organize, execute and assist with team activities (meeting agendas, all-team meetings, off-sites, and team social events)
Work closely with leadership and other Executive Assistants to provide support to the organization
Management of team space, including office moves and reconfigurations
Ability to exercise good judgment in a variety of situations
Excellent administrative, technical and organizational skills
Be comfortable with ambiguity and be able to make autonomous decisions without guidance when appropriate
Be familiar with emerging AI tools and capabilities, and committed to experimenting with and driving opportunities for AI-based efficiency gains
Have fun at work and help others do the same!

Qualification

Calendar managementTravel coordinationMicrosoft OfficeAnalytical skillsProcess designAutonomous decision-makingAttention to detailCustomer service skillsCommunication skillsInterpersonal skills

Required

5+ years of senior level leadership support, or 3+ years of Amazon experience
High school or equivalent diploma
Experience with Microsoft Office products and applications
Experience managing executive level calendars
Experience with domestic or international travel coordination
Experience using strong customer service, communication, and interpersonal skills

Preferred

Experience in a fast-paced, high-tech company
Experience designing processes to maximize efficiency
Bachelor's degree
Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service

Benefits

A full range of medical, financial, and/or other benefits

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase