MathWorks · 2 days ago
Senior ServiceNow Developer
Natick, MA
Full-time
Hybrid
Senior Level
$118K/yr - $182K/yr
6+ years expMathWorks is a company that fosters a hybrid work model, allowing employees to balance office and home work. They are seeking a skilled ServiceNow ITSM Developer to enhance their ServiceNow environment by designing, developing, and maintaining ITSM solutions that ensure optimal performance and integration.
AnalyticsDatabaseEducationEnterprise SoftwareSoftware
Hiring Manager
Max McConaghy
Responsibilities
Develop and maintain ITSM applications on the ServiceNow platform, ensuring high performance and responsiveness
Customize and configure ITSM modules, including Incident, Problem, Change, Service Request, and Knowledge Management
Collaborate with cross-functional teams, including IT, business analysts, and stakeholders, to gather requirements and deliver solutions that meet business needs
Implement ITIL best practices within the ServiceNow platform to optimize IT service delivery
Conduct code reviews, testing, and documentation to ensure quality and compliance with standards
Troubleshoot and resolve issues related to ITSM applications and the ServiceNow platform
Stay updated with the latest industry trends and technologies to drive innovation within the team
Qualification
Required
A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or equivalent experience) is required
Strong proficiency in JavaScript, HTML, and CSS
Experience with ServiceNow development, including scripting, UI development, and integration
Familiarity with ITIL processes and Agile development methodologies
Excellent problem-solving skills and attention to detail
Experience with REST APIs and web services
Knowledge of additional JavaScript frameworks and libraries (e.g., Angular, React)
Experience in data analysis and reporting within ITSM contexts
Company
MathWorks
Mathworks is a producer of MATLAB, a program for data and statistical analysis.
5001-10000 employees
H1B Sponsorship
MathWorks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (387)
2024 (412)
2023 (381)
2022 (394)
2021 (377)
2020 (457)
Funding
Current Stage
Late StageLeadership Team
J
Jeanne O'Keefe
Chief Financial Officer and Senior Vice President
Marcus Hatfield
Vice President of Corporate Development and Partner Programs
Recent News
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