Waymo · 8 hours ago
Senior Technical Program Manager, SRE & Oncall Excellence
Los Angeles, CA
Full-time
Hybrid
Senior Level
$196K/yr - $248K/yr
7+ years expWaymo is an autonomous driving technology company with the mission to be the world's most trusted driver. They are seeking a Senior Technical Program Manager for SRE & On-call Excellence to manage and improve incident response protocols, elevate on-call hygiene, and ensure the reliability of production systems.
Artificial Intelligence (AI)AutomotiveAutonomous VehiclesSensorTransportation
Responsibilities
Drive and improve effective incident response protocols company-wide. Lead post-incident retrospectives to ensure consistent root cause analysis and follow-through on all preventative actions
Partner with SREs and engineering teams to elevate on-call hygiene. This includes defining, implementing, and enforcing best practices for on-call rotations, toil reduction, and alert fatigue management
Program manage key SRE-driven initiatives to build and maintain highly reliable, scalable, and efficient systems. This includes developing programs for clear runbooks and automated alerts
Serve as the crucial link between SREs and partner teams to help Waymo scale. Manage dependencies, drive alignment on technical priorities, and ensure seamless execution of reliability roadmaps across multiple organizations
Define and track key performance indicators (KPIs) for oncall excellence, such as incident resolution time (MTTR), and on-call load. Provide clear, data-driven reporting to leadership on the state of oncall excellence
Establish and govern the processes and tools necessary to maintain business continuity, focusing on minimizing downtime and ensuring predictable service delivery
Qualification
Required
7+ years of experience in technical program management, particularly in a complex, multi-team environment
Experience managing reliability programs in a rapidly scaling, high-availability environment
Demonstrated knowledge of SRE principles, DevOps practices, and software development lifecycles
Excellent written and verbal communication skills, with the ability to translate complex technical issues for non-technical stakeholders
Preferred
Experience with large-scale cloud infrastructure and distributed systems
Prior experience as a software engineer
Benefits
Waymo’s discretionary annual bonus program
Equity incentive plan
Generous Company benefits program
Company
Waymo
Waymo is a mobility technology company that improves transportation by developing self-driving solutions for travelers and daily commuters. It is a sub-organization of Alphabet.
1001-5000 employees
H1B Sponsorship
Waymo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (231)
2024 (175)
2023 (268)
2022 (306)
2021 (298)
2020 (317)
Funding
Current Stage
Late StageTotal Funding
$11.1BKey Investors
Alphabet
2024-07-23Series C· $5.6B
2021-06-16Series B· $2.5B
2020-05-12Series A· $750M
Leadership Team
Tekedra Mawakana
Co-Chief Executive Officer
Elisa de Martel
Chief Financial Officer
Recent News
MarketScreener
2026-01-02
2025-12-31
2025-12-30
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