Barnes & Noble Education, Inc. · 3 days ago
Director, Accounting Operations
Florham Park, NJ
Full-time
Hybrid
Director/Executive
$150K/yr - $175K/yr
10+ years expBarnes & Noble Education, Inc. is a leading solutions provider for the education industry dedicated to enhancing affordability and accessibility in education. The Director of Accounting Operations will lead the Order-to-Cash process, ensuring accurate billing, collections, and compliance while enhancing process efficiency and automation initiatives.
EducationEnterprise SoftwareOnline Portals
Responsibilities
Define the direction and objectives of the Accounts Receivable, Credit Card processing and Payment Processing functions to align with BNED’s business strategy and working capital goals
Lead and develop the Accounts Receivable & Credit Card Processing Teams fostering collaboration and accountability
Serve as a key resource for Finance, Accounting, and Operational leadership on receivables, collections, and cash flow matters
Partner with Treasury and FP&A to improve cash flow forecasting and monitor accounts receivable aging trends to strengthen working capital performance
Ensure the accurate and timely posting of all payments (EFT, checks, credit cards, digital wallets) received through BNED’s stores, ecommerce, and digital businesses
Oversee the end-to-end billing and collections processes, including university debit card programs and student financial aid-related receivables
Maintain effective internal controls over cash handling, reconciliations, and collections processes to safeguard company assets
Own accounts receivable risk management, including setting credit risk thresholds, managing escalated collection accounts, and recommending write-offs or reserves
Direct monthly reconciliations of accounts receivable to the General Ledger and ensure accuracy in customer account records
Act as the senior point of contact for university partners and key customers regarding escalated receivable, billing, or payment issues
Identify and implement process enhancements to improve speed, accuracy, and automation in cash application, billing, and collections
Partner with IT and external vendors to advance system capabilities that reduce manual work and increase accuracy
Own accounts receivable and payment processing analytics and reporting strategy; provide actionable dashboards and insights to Finance, Accounting, and senior leadership
Establish and track performance metrics to drive accountability and continuous improvement
Ensure policies and practices are consistent with company credit policies, accounting standards, and SOX compliance requirements
Support internal and external audits by providing accurate reporting and thorough documentation
Develop and maintain business continuity plans for accounts receivable and payment processing operations to mitigate operational disruptions
Collaborate with university partners, store operations, and business units to resolve receivable issues and strengthen customer relationships
Qualification
Required
Bachelor's Degree in Accounting, Finance, or related field required
10+ years of progressive accounting and accounts receivable leadership experience, including at least 5 years in a public company environment
Direct experience managing accounts receivable and payment processing for a multi-channel retailer
Deep understanding of credit card purchase and settlement processes in a retail environment
Hands-on experience with enterprise payment platforms; experience with bank receivables management systems is a plus
Demonstrated experience designing, maintaining, and testing SOX internal controls over financial reporting
Proven ability to design and enforce internal controls that safeguard assets and ensure compliance
Strong understanding of GAAP and Sarbanes-Oxley compliance requirements
Ability to lead accounts receivable risk management and credit control strategies
Financial and analytical skills with the ability to interpret data and provide actionable insights
Skilled at process automation and ERP system usage (PeopleSoft strongly preferred)
Advanced proficiency in Microsoft Excel (formulas, VLOOKUP, pivot tables) and the Microsoft Office Suite
Excellent leadership, communication, and relationship management skills
Preferred
CPA designation a plus
Familiarity with university partnership models and student financial aid receivables is strongly preferred
Experience with bank receivables management systems is a plus
Benefits
Medical, dental, and vision coverage
401(k) plan
Life and disability insurance
Commuter benefits
Paid time off and holidays
Broad range of additional benefits
Company
Barnes & Noble Education, Inc.
Barnes & Noble Education, Inc.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$130MKey Investors
Immersion Corporation
2024-04-16Post Ipo Equity· $95M
2024-04-16Post Ipo Debt· $35M
2015-08-03IPO
Leadership Team
Jonathan Shar
Chief Executive Officer
Jason Snagusky
EVP - Chief Financial Officer
Recent News
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2025-12-27
2025-12-24
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