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Shift4 · 1 day ago

Curriculum Content Creator

United States

Full-time

Remote

Mid Level

3+ years exp

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. The Curriculum Content Creator is responsible for designing, developing, and maintaining high-quality learning content that supports organizational growth and employee development, collaborating with SMEs and the Learning & Development team to create engaging learning experiences.

FinanceFinancial ServicesPayments

Responsibilities

Design, develop, and update curricula, training modules, e-learning courses, facilitator guides, and job aids for virtual and in-person environments

Partner with SMEs and business leaders to distill complex processes into clear, interactive, learner-friendly content

Apply instructional design frameworks (e.g., ADDIE, SAM) and adult learning principles to all training materials

Manage the end-to-end lifecycle of content development—from needs assessment and storyboarding to delivery and evaluation

Develop multimedia learning elements including videos, animations, interactive simulations, and digital guides

Partner with Learning & Development and Technology teams to ensure seamless deployment into the LMS and other learning platforms

Evaluate training effectiveness using assessments, surveys, and performance metrics to drive continuous improvement

Maintain a structured repository of curriculum materials, ensuring version control, accuracy, and brand consistency

Facilitate live or virtual training sessions as needed to support content rollout and reinforcement

Deliver knowledge-transfer sessions to Functional Trainers to ensure consistent and accurate delivery of new or updated content

Stay current on instructional trends, emerging technologies, and best practices to continuously enhance learner engagement and retention

Qualification

Curriculum developmentInstructional designE-learning toolsAdult learning theoriesVisual design capabilitiesPayments industry experienceWriting skillsCross-functional collaboration