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WelcometoSSM · 3 weeks ago

Event & Public Programs Manager

Canadian, TX

Full-time

Onsite

Mid, Senior Level

$48K/yr - $50K/yr

3+ years exp

The Canadian Bushplane Heritage Centre is seeking an Event and Public Programs Manager to lead and supervise a team in developing and delivering quality programs and events. This role is essential for generating funds and providing exceptional guest experiences while managing relationships with partners and stakeholders.

Civic & Social Organization

Responsibilities

Develop and administer the annual Business Plan and Budget for Events and Public Programs (Event Rentals, Bar/Canteen, Programming, Fundraising, etc.), aligning objectives with the Strategic Plan

Leads the Fundraising Committee and develops Annual Special Events plan and budget. Organizes all aspects of Annual Special Events, including lining up vendors, setting and following budgets, coordinating advertising/promotion, seeking out sponsorship and managing volunteers and staff. Oversees and supports development of Small Special Events and Programs

Books, coordinates and delivers client events (weddings, meetings, group tours, etc.), including proposals, contracts, deposits, communications and coordination of services (ie: catering, bar, etc.)

Develops and maintains relationships with vendors and partners (ie: caterers, decorators, tourism stakeholders, etc.)

Manages Food and Beverage (bar, concession, event supplies) operational practices including staffing, policies and procedures, pricing, inventory controls, purchasing and the POS

Implements and enforces bar and food service (ie: concession) controls and service policies, following all AGCO and Public Health regulations. Ensures all staff are trained and follow these policies

Contributes to the development of the annual Marketing Plan and Budget for the Centre. Works closely with the Communications Coordinator to promote the CBHC effectively

Develops all systems, policies and procedures associated with Events, Public Programs and Food & Beverage

Oversees plan, schedule, development and delivery of all public programs including group tours, seniors and children’s programs (Day camps, weekly workshops, etc.), ensuring optimal use of space and a quality guest experience

Observes all legislative and corporate safety procedures, and ensures staff and volunteers under their direction observe and adhere to all health and safety and other CBHC policies, procedures

Ensure staff performance meets the targets set out in annual performance reviews and organizational objectives. Organize hiring, training and performance management of Flight Crew and assigned Coordinators

Participates on the Marketing Committee monthly and other committees, as required

0ther duties, as may be assigned by the Executive Director from time to time

Qualification

Event ManagementFundraising ExperienceBudget ManagementFood Safety KnowledgeSales SkillsLeadership SkillsRisk ManagementInnovationSmart Serve CertificationSafe Food Handler CertificationCommunication SkillsRelationship BuildingCreativity

Required

Minimum 3 years management experience, preferably in Events, Hospitality, Food & Beverage or Program Management

Post-secondary degree or diploma in a related field

Proven record of exceeding guest expectations

Sound knowledge of AGCO liquor laws and food safety laws, and food and beverage cost management best practices

Prudent and appropriate human resource experience in the management of staff and volunteers

Skills in leadership, training and coaching to motivate and retain staff and volunteers to provide excellent customer service and improved productivity

Proven Sales skills

Above average written and verbal communication skills

Ability to exercise due diligence and implement effective risk management techniques

Proven experience managing budgets

Ability to develop and maintain relationships with a variety of stakeholders

Demonstrated innovation and creativity in solving challenges

Experience in fundraising

Smart Serve and Safe Food Handler certified

Must be able to obtain a Vulnerable Sectors Check