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Chubb · 1 month ago

ESIS Senior Claims Representative, WC

Chatsworth, CA

Full-time

Onsite

Mid, Senior Level

$66K/yr - $112K/yr

4+ years exp

Chubb is a world leader in insurance, and they are seeking a skilled Senior Claims Representative to enhance their team. This role is vital in investigating and managing workers' compensation claims promptly and equitably, ensuring exceptional service and innovative solutions for clients.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Conduct thorough investigations by reviewing claims and policy information to assess the extent of the policy's obligation to the insured

Contact and interview insured individuals, claimants, witnesses, healthcare providers, attorneys, law enforcement, and other relevant parties to secure necessary claim information

Prepare detailed reports on investigations, settlements, claim denials, and evaluations of parties involved

Set reserves within authority limits and recommend reserve adjustments to the Team Leader

Regularly review claim progress with the Team Leader, identifying challenges and suggesting possible solutions

Prepare and present for review any unusual or potentially undesirable exposures to the Team Leader

Collaborate on developing improved methods for handling claims and ensuring a timely and equitable settlement process

Obtain necessary documentation, including releases, proofs of loss, or compensation agreements, and process claim payments efficiently

Qualification

Workers' compensation claimsClaims handling processesStateLocal lawsCustomer service skillsCommunication skillsSound judgmentInvestigative skillsCalifornia claims experienceInterpersonal skillsAttention to detail