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Net at Work · 1 day ago

Practice Director, NetSuite

United States

Full-time

Remote

Director/Executive

10+ years exp

Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. The Practice Director for the NetSuite Practice will develop strategic plans to maximize revenue, manage client relationships, and lead the team in delivering consulting services and solutions.

ConsultingCRMSoftware

Responsibilities

Manage and achieve engagement bookings and revenue targets

Manages strategic client relationships

Execute high-level billable consulting to clients

Proactively seek/create opportunities to participate in client interactions to ensure highest levels of customer satisfaction are achieved

Ensures consistent and sufficient pre-sales support

Mentor team in business development strategies

Design and deploy new applications and enhancements to existing applications, software, and operating systems

Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services

Provide leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient and effective working environment

Keep abreast of current industry trends and identify potential threats and opportunities

Monitor and evaluate the performance of the Practice team against objectives; identify and manage change

Prepare and annually update the Practice Development Plan, oversee the implementation of the aims and objectives

Grow and maximize the revenue of the practice and of the clients that belong to that practice

Work with marketing and sales leaders to build a marketing calendar

Determine which add-on products will be the best fit for our client base and work with sales leaders and consulting managers to implement a strategy for selling and servicing those add-ons

Qualification

NetSuiteMS Dynamic 365Business acumenSalesMarketingFinancial analysisPre-sales activityTeam building skillsProblem-solving skillsLeadership skillsCommunication skillsNegotiation skills

Required

University degree Business or Computer Science and/or years equivalent work experience. Master's Degree a plus

Deep understanding of consulting, practice products and the business of relevant clients/partners, including based on 10 years related the business experience

Experience managing MS Dynamic 365 projects within a consulting environment is required

Business acumen (client business drivers)

Sales and Marketing

Financial analysis (e.g., ROI & TCO)

Demonstrated facilitation, collaboration, and problem-solving skills

Ability to engage senior client management in discussions regarding our solutions, the client's industry and business model

Must be able to present self well in front of internal and external customers

Ability to effectively prioritize and execute tasks in a high-pressure environment

Strong relationship and social skills with the ability to build and manage a strategic external industry network

Commitment to company values and business objectives

Strong customer service orientation. Personal Attributes

Excellent planning, organizational and leadership skills

Highly effective verbal and written communication skills

Strong negotiation and team building skills

Strong decision-making, analytical and problem-solving skills

Strong customer/client service orientation – demonstrates ability to build effective working relationships with stakeholders leading to 'trusted advisory status'

Highly self-motivated and directed, with keen attention to detail

Ability to juggle multiple projects of various sizes

Demonstrates high-energy, positive and flexible approach in the workplace