Client Advisory Associate jobs in United States
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Whittier Trust Company · 3 weeks ago

Client Advisory Associate

Whittier Trust Company is the oldest privately owned multi-family office on the West Coast, providing exceptional client service and customized investment solutions. The Client Advisory Associate supports Client Advisors in account management and business development for personal trust and investment management accounts, ensuring the needs of clients and beneficiaries are met.

Finance
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Growth Opportunities

Responsibilities

Direct the Trust Operations Department regarding daily account transactions such as wire and cash transfers, ACH disbursements, bill paying, fund redemptions and purchases, and the opening and closing of accounts
Monitor transactions for completion and accuracy
Coordinate investment transactions with the Investment Department including but not limited to monitoring cash balances on a daily basis for purchases, transferring sales proceeds to money market accounts, and following up on client’s requests for purchases, sales, or gifting
Coordinate the transfer of incoming assets to new or existing accounts, as well as the transfer of outgoing assets for terminating accounts
Prepare correspondence, Excel spreadsheets (i.e., miscellaneous reports for client budget worksheets, income projections, and gifting schedules), assist with the production of PowerPoint presentations, mass mailings, and marketing materials
Calculate Unitrust, total return, and other payments to trust beneficiaries
Coordinate tax-related payment information with the Tax Department and client-directed outside professionals
Provide information to Client Advisors for annual account reviews
Organize with Client Advisors to maintain client, beneficiary, and advisor information in client files and account records on database management and trust accounting systems
Assist with contact management input, sales, expense, and other internal reports
Perform special projects and additional tasks as assigned

Qualification

Trust accountingInvestment managementMicrosoft OfficeCTFA certificationCFP certificationClient service focusCommunicationOrganizational skillsAttention to detailTeam-oriented

Required

Bachelor's degree from an accredited 4-year university
Willingness to continue education (CTFA, CFP, MBA)
Understanding of trust accounting and/or estate planning concepts preferred but not essential
Superior skills and experience with Microsoft Office, especially Word, Excel, and PowerPoint
Excellent written and oral communication skills
Superior organizational skills with the ability to multi-task and to manage and prioritize multiple projects and competing deadlines
General office administration and clerical experience
Excellent attention to detail with the ability to exercise independent judgment
Aptitude to understand and perform basic mathematical calculations such as fee calculations, and other percentage-based calculations
Ability to learn new processes and programs and desire to grow with the company
Strong people skills
Client service focus
Effective verbal and written communication skills
High integrity with a diligent work ethic
Team/people-oriented
Highly organized with good time management skills
Meticulous attention to detail
Valid driver's license and the ability to travel by airplane

Preferred

Industry certification an advantage but not essential - (CTFA or CFP)

Benefits

Medical, dental and vision coverage
401(k)
Life insurance
Paid time off
Wellness Program
Annual bonus
Incentive pay
Equity

Company

Whittier Trust Company

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Whittier Trust is the oldest multi-family office headquartered on the West Coast, with offices in Pasadena, Newport Beach, West Los Angeles, San Francisco, Menlo Park, San Diego, Reno, Portland, Seattle, and Austin.

Funding

Current Stage
Growth Stage

Leadership Team

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David Dahl
CEO
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Jesse Ostroff
Vice President, Client Advisor, Philanthropic Services
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Company data provided by crunchbase