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Fuego Leads, LLC · 1 week ago

Assistant Sales Manager (Call Center)

Fort Lauderdale, FL

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

Fuego Leads, LLC is a rapidly growing technology-focused insurance sales company. The Assistant Sales Manager will support the Sr. Sales Manager in cultivating a high-performance sales culture in the call center and ensuring revenue targets are achieved, while also mentoring and guiding the sales team.

Call CenterHealth CareLead GenerationMarketing

Responsibilities

Assisting in mentoring and supporting the Sales Agent Department to achieve individual and team revenue goals

Providing day-to-day guidance to U65 Team Captains and collaborating with Medicare and ACA Managers to support sales performance

Encouraging a positive and collaborative team environment focused on customer satisfaction and excellence

Monitoring attendance reports and supporting strategies to improve attendance across the team

Assisting with training updates and professional development programs, including scheduling agent shadowing

Tracking KPIs, reporting performance trends, and supporting teams in meeting or exceeding performance goals

Helping identify performance improvement opportunities and assisting in implementing corrective actions

Managing spiff tracking for agents and ensuring timely reporting

Facilitating communication with vendors for feedback and transparency

Assisting in the schooling and licensing process for new Sales Agents

Supporting call reviews, resolving issues, and addressing agent concerns

Aiding in developing captains to better manage and understand their teams

Assisting with call routing and managing agent priorities

Promoting a positive work culture in both remote and in-office settings

Supporting onboarding new agents, monitoring performance, assisting with monetary fines, documenting company violations, and recommending terminations when necessary

Supporting the Sr. Sales Manager with any ad hoc projects and/or day to day tasks

Qualification

Health insurance knowledgeSales management experience215 LicensePerformance monitoringMicrosoft OfficeCommunication skillsTeam leadershipTech-savvyCollaborationDetail-orientedPresentation skillsResults-driven

Required

Experience leading sales agents in the healthcare industry, particularly in a 1099 sales environment

Active 215 License is ideal

Strong communication skills across all channels (written, email, phone)

Self-starter who can take initiative and manage day-to-day tasks

Detail-oriented and skilled in completing call reviews, conducting 1:1s, and pulling reports

Excellent presentation skills to convey key insights and guide team discussions

Deep understanding of sales operations within the health insurance industry, including U65 products and market trends

Collaborative mindset to assist in mentoring team captains and agents

Tech-savvy and proficient in tools such as Microsoft Office, Google Suite, and sales-related software

Committed to compliance, ensuring adherence to industry standards and regulations

Results-driven professional who strives to exceed expectations while fostering a supportive, high-performing team culture

Benefits

15 days PTO per calendar year

Health, Dental, Vision Insurance after 3 month Probationary Period (Optional)

401 K + Matching program after 3 month Probationary Period (Optional)

Great Career development opportunities

Team Lunches

Annual Company Events

Company

Fuego Leads, LLC

As an advertising and technology company, Fuego Leads excels in developing domain presence across industries and generating the highest quality customers while supporting the contact process through technology and data science agnostic to contact medium.

Founded in 2019