Configuration Technician jobs in United States
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Granite Telecommunications · 1 day ago

Configuration Technician

positionLincoln, RI
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Granite Telecommunications is seeking a Configuration Technician who will be responsible for staging products and ensuring the accuracy of customer orders. This role involves collaborating with various internal departments and managing ticket queues to facilitate equipment configuration and shipping.

Business DevelopmentFitnessTelecommunications
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H1B Sponsor Likelynote
Hiring Manager
Jacob Harper
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Responsibilities

Manage ticket queues
Ensure the timeliness and accuracy of customer orders
Responsible for the successful and safe execution of work instructions to meet the standards set by Granite’s Product and Provisioning teams to equipment staging and configuration
Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers

Qualification

Staging telecommunications equipmentNetworkingTCP/IPRoutingSwitchingSD-WANMicrosoft Office SuiteMulti-taskingWarehouse environmentOrganizational skillsProblem-solving skillsVerbal communicationWritten communication

Required

Proficient in Microsoft Office Suite
Strong organizational skills
Ability to work independently and make judgement calls to resolve issues
Strong analytical and problem-solving skills
Strong verbal and written communication skills
Ability to multi-task
Ability to work in a warehouse environment

Preferred

Experience with staging telecommunications equipment
Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others)

Company

Granite Telecommunications

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Glassdoor2.9
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Granite is a leading communications services provider for businesses with multiple locations.
dateFounded in 2002
location
Quincy, Massachusetts, USA
people-size1001-5000 employees
web-link
http://www.granitenet.com/

H1B Sponsorship

Granite Telecommunications has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (17)
2023 (11)
2022 (11)
2021 (5)
2020 (8)

Funding

Current Stage
Late Stage
Total Funding
$4.85M
2016-06-06Grant· $0.6M
2016-03-29Series Unknown· $4.25M

Leadership Team

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Mark Palmer
VP - Managed Services
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Brad Dupee
Head of National Channel Sales
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Recent News

PR Newswire
Granite360 Wins 2025 Fierce Network Innovation Award for Best BSS/OSS Innovation
2025-12-17
Fierce Network
2025 Fierce Network Innovation Awards - Meet the winners!
2025-12-11
GlobeNewswire
Questex’s Fierce Network Announces Winners of the 2025 Fierce Network Innovation Awards
2025-12-10
Company data provided by crunchbase