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Pocket Worlds · 1 week ago

Product Manager, Live Operations

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

Pocket Worlds is a company that builds virtual worlds to connect people through play and creativity. They are seeking a Product Manager for Live Operations to own the strategy, planning, and execution of the Highrise live roadmap, ensuring player engagement and value while managing a significant P&L.

3D TechnologyGamificationGamingInternetMetaverseMobile AppsOnline GamesSoftwareVideo GamesVirtual World

Growth Opportunities

Responsibilities

Own the Live Operations roadmap and P&L, accountable for player value, engagement, and revenue outcomes

Plan and forecast LiveOps performance, including revenue, participation, retention, and sentiment impact

Ship live products that players pay for, ensuring they feel valuable, fair, and worth owning

Define and sequence high-impact LiveOps initiatives that create anticipation, momentum, and habit-forming engagement

Balance paid and non-paid experiences, ensuring LiveOps serves both spenders and the broader community

Ensure every LiveOps initiative answers a clear player question: 'Why should I care about this right now?'

Partner closely with design, engineering, art, economy, analytics, and community teams to deliver LiveOps at scale

Use data, forecasting, and player feedback to iterate on future roadmaps and investment decisions

Make explicit tradeoffs between short-term performance and long-term player trust

Own key LiveOps metrics, including revenue, ARPU, participation rates, retention, engagement, and sentiment signals

Qualification

Product managementLive operationsP&L ownershipAnalytical skillsRevenue forecastingSystems designCross-functional collaborationData-driven decision makingClear communicationHigh ownership