Western Union · 1 day ago
Senior Manager, Product Management – Consumer Financial Service
Austin, TX
Full-time
Hybrid
Senior Level
$130K/yr - $165K/yr
5+ years expWestern Union is seeking a seasoned senior product manager to lead the strategy, development, and execution of their consumer financial services offerings. This role involves defining and driving a globally scalable strategy across various financial services products while collaborating closely with regional teams to adapt solutions to local market dynamics.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Define and own the product strategy across a 36-month time horizon, aligning with business goals and customer needs
Lead end-to-end product delivery efforts, from discovery and requirements definition to launch and post-launch optimization, with minimal oversight
Collaborate closely with UX design and engineering teams to bring innovative, customer-centric financial services experiences to life
Partner with external technology and financial institutions to ensure seamless integration, regulatory compliance, and operational readiness
Write clear, actionable product requirement documents and user stories that guide engineering, design, and operations teams
Drive cross-functional roadmap alignment across core business stakeholders, regional product leads, engineering, compliance, legal, marketing, and customer care teams
Collaborate with marketing and strategy teams to define go-to-market requirements, including awareness campaigns, in-product merchandising, engagement strategies, and pricing programs
Conduct market research to uncover unmet customer needs, jobs to be done, and barriers to adoption, with or without formal research support
Monitor product performance, gather feedback, and iterate to improve customer experience and business outcomes
Stay ahead of industry trends in digital financial services, lending, payments, and global consumer banking
Qualification
Required
5-7 years of product management experience in consumer financial services, fintech, or related domains
Proven success in developing and executing long-term product strategies across multiple product lines
T-shaped skill set: broad familiarity across lending, cards, payments, and digital banking, with deep expertise in at least one area
Strong understanding of financial product flows, compliance, and partner integrations
Experience building global experiences on top of APIs and optimizing funnels through customer-centric design
Excellent communication and stakeholder management skills, including experience working with external partners
Analytical mindset with experience using data to inform decisions and measure success
Comfortable working independently and making decisions in ambiguous environments
Preferred
Familiarity with KYC/CIP/AML processes and digital wallet ecosystems
Experience mentoring and leading a team of 1–3 product owners, with a focus on growth, collaboration, and delivery excellence
Experience working with globally distributed teams
Proven ability to optimize existing funnels and scale 0–1 product launches
Experience working with banking APIs, card processors, and payment platforms
Ability to synthesize customer insights and business needs into actionable product strategies
Background in launching products in regulated environments
Benefits
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
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2026-01-05
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2026-01-03
Company data provided by crunchbase