MillenniumSoft Inc · 1 month ago
Senior Credit & Collections Specialist
MillenniumSoft Inc is seeking a motivated and detail-oriented Credit & Collection Specialist for a temp to hire role in Durham, NC. The ideal candidate will manage accounts receivable, evaluate credit risks, and ensure timely collection of outstanding invoices.
Staffing & Recruiting
Responsibilities
Accounts Receivable Management: Monitor and manage accounts receivable to ensure timely collection of outstanding invoices
Collections: Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans
Customer Communication: Communicate with customers regarding account status, payment discrepancies, and resolution of billing issues
Reporting: Prepare regular reports on accounts receivable status, collection activities, and credit risks for management review
Record Maintenance: Maintain accurate and up-to-date records of all credit and collection activities
Dispute Resolution: Work with internal teams and customers to resolve payment disputes and discrepancies
Policy Compliance: Ensure compliance with company credit and collection policies and procedures
Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the credit and collection’s function
Qualification
Required
5+ years' experience as a Credit & Collection Specialist or in a similar role
Strong understanding of credit and collections principles and practices
Bachelor's degree in finance, business, or related field
Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint)
Excellent verbal and written communication skills required
Customer service focused
Excellent attention to detail and organizational skills
Strong analytical and problem-solving abilities
Ability to work independently and manage multiple tasks simultaneously
Comfortable working with targets and tight deadlines